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Find the minimum equipment required for internet service
Find out if you have what you need for the best internet experience.
DETAILED INFOMinimum system requirements
Make sure you have this equipment to use our internet service:
- Computer: Should meet the recommended system requirements for your internet service.
- Wi-Fi® gateway or AT&T-compatible DSL modem: These devices get your computer online. With a Wi-Fi, Ethernet, or USB connection, your home computers can securely connect to and share your internet.
- Line filters: They connect to your phone jacks if you have DSL service.
- Number of devices connected to the internet
- Computer processor type, memory (RAM), or hard drive
- Other connected devices between your computer and the gateway or modem
- Number of programs in use on your computer at the same time
- Browser types and plug-ins
- Network congestion
AT&T Internet system requirements
Internet 5000
| Minimum Connectivity Requirements | ||
| Equipment | WindowsTM | Macintosh® |
| Network interface card (NIC), network adapter, or USB 3.2 Gen 1 (USB-C) / Thunderbolt 3 or greater to external network adapter | 5 Gigabit Ethernet | 5 Gigabit Ethernet |
| Wired Ethernet connection | Cat6 / Cat6a Ethernet cable connected to the blue Ethernet port on your gateway | Cat6 / Cat6a Ethernet cable connected to the blue Ethernet port on your gateway |
| Recommended System Requirements | ||
| Equipment | Windows | Macintosh |
| Processor | Intel® Core i7 or greater, 8 cores AMD Ryzen 7 or greater, 8 cores | Mac Pro® (2019) iMac (2017) MacBook Pro® (2019) MacBook Air (2020) Mac mini (2018) |
| Operating system | Windows 10TM | Mac OS® X 10.9 |
| Disk space | 2GB of free space | 2GB of free space |
| Memory | 8GB RAM (system memory) | 16GB RAM (system memory) |
Internet 2000
| Minimum Connectivity Requirements | ||
| Equipment | Windows | Macintosh |
| NIC, network adapter, or USB 3.2 Gen 1 (USB-C) / Thunderbolt 3 or greater to external network adapter | 2.5 Gigabit Ethernet | 2.5 Gigabit Ethernet |
| Wired Ethernet connection | Cat5e / Cat6 Ethernet cable connected to the blue Ethernet port on your gateway | Cat5e / Cat6 Ethernet cable connected to the blue Ethernet port on your gateway |
| Recommended System Requirements | ||
| Equipment | Windows | Macintosh |
| Processor | Intel® Core i5 or greater, 4 cores AMD Ryzen 5 or greater, 6 cores | Mac Pro® (2019) iMac (2017) MacBook Pro® (2019) MacBook Air (2020) Mac mini (2018) |
| Operating system | Windows 10TM | Mac OS® X 10.9 |
| Disk space | 2GB of free space | 2GB of free space |
| Memory | 8GB RAM (system memory) | 16GB RAM (system memory) |
Internet 100 - Internet 1000
| Minimum Connectivity Requirements | ||
| Equipment | Windows | Macintosh |
| (NIC) or network adapter | Gigabit Ethernet | Gigabit Ethernet |
| Wired Ethernet connection | Cat5e / Cat6 Ethernet cable | Cat5e / Cat6 Ethernet cable |
| Recommended System Requirements | ||
| Equipment | Windows | Macintosh |
| Processor | Intel® Dual CoreTM i5 or greater | Mac Pro® with Eight Core i7 MacBook Pro® 2013 with i7 |
| Operating system | Windows 7 / 8TM - 64-bit, Windows 10TM | macOS® X 10.9 |
| Disk space | 2GB of free space | 100MB of free space |
| Memory | 8GB RAM (system memory) | 16GB RAM (system memory) |
Internet 75
| Recommended System Requirements | ||
| Equipment | Windows | Macintosh |
| Processor | Intel® Core i5 or above | Intel® Core i5 or above |
| Operating system | Windows 7 / 8 - 32 / 64-bit, Windows 10TM | macOS® X 10.6 or greater |
| Disk space | 2GB of free space | 100MB of free space |
| Memory | 4GB RAM (system memory) | 4GB RAM (system memory) |
| NIC or network adapter | Gigabit Ethernet | Gigabit Ethernet |
| Wired Ethernet connection | Cat5e / Cat6 Ethernet cable | Cat5e / Cat6 Ethernet cable |
Internet 45 - Internet 50
| Recommended System Requirements | ||
| Equipment | Windows | Macintosh |
| Processor | Intel® Core i5 or above | Intel® Core i5 or above |
| Operating system | Windows VistaTM, Windows 7 / 8 - 64-bit, Windows 10TM | macOS® X 10.6 or greater |
| Disk space | 2GB of free space | 100MB of free space |
| Memory | 4GB RAM (system memory) | 4GB RAM (system memory) |
| NIC or network adapter | Gigabit Ethernet | Gigabit Ethernet |
| Wired Ethernet connection | Cat5e / Cat6 Ethernet cable | Cat5e / Cat6 Ethernet cable |
Internet Basic - Internet 25
| Minimum System Requirements | ||
| Equipment | Windows | Macintosh |
| Processor | 1GHz 32-bit (x86) or 64-bit (x64) processor | PowerPCTM (G3, G4, G5, iMac®) |
| Operating system | Windows 2000TM, Windows XPTM, Windows VistaTM (32- & 64-bit), Windows 7 (32- & 64-bit), Windows 8, Windows 10TM | macOS® 9 to OS X 10.6 (also known as Snow LeopardTM) excluding 10.0 (also known as Puma) |
| Disk space | 2GB of hard drive capacity (if you want all accompanying software) | 100MB of free disk space |
| Memory | 1GB RAM (system memory) | 512MB RAM (system memory) |
Fixed Wireless and DSL Internet minimum system requirements
- 1GB of memory (RAM): For the best high-speed experience, we recommend at least 1GB of memory.
- Ethernet port: An Ethernet port looks like a wider and bigger phone jack port. If you don't have an Ethernet port on your computer, you must install a 10 Base-T Ethernet NIC card.
Fixed Wireless and DSL Internet services
| Minimum System Requirements | ||||
| Operating System | Memory (RAM) | Processor Speed | Free Disk Space | Home Networking Interface |
| Windows 8 | 1GB | 1GHz or faster | 125MB | Available Ethernet port |
| Windows 7 | 1GB | 1GHz or faster | 125MB | |
| Windows Vista | 512MB | 800MHz or faster | 125MB | |
| Windows XP | 128MB | 300MHz or faster | 100MB | |
| macOS 10.3 and above | 128MB | Power Mac or faster | 100MB | |
You only need a CD-ROM drive if you bring your own modem.
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