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Minimum equipment requirements for internet service

Find out if you have what you need for the best internet experience.

DETAILED INFO

Minimum system requirements

Make sure you have the following equipment so you can use our internet service:
  • A capable computer - Your computer should meet the recommended requirements for your internet service. See applicable system requirements section. 
  • A Wi-Fi® gateway or AT&T-compatible DSL modem - These are the devices that get your computer online. With a Wi-Fi, Ethernet, or USB connection, your home computers can securely connect to and share your internet.
  • Line filters - They connect to your phone jacks if you have DSL service.

Important: These factors can also affect your internet speed
  • Number of devices connected to the internet
  • Computer processor type, memory (RAM), or hard drive
  • Any other connected devices between your computer and the gateway or modem
  • Number of programs in use on your computer at the same time
  • Browser types and plug-ins
  • Network congestion

Learn more about internet speeds and AT&T Fiber.

System requirements for AT&T Internet

Internet 100 - Internet 1000

Minimum system requirements
EquipmentWindowsMacintosh
Network interface (NIC) or network adapterGigabit Ethernet
Gigabit Ethernet
Wired Ethernet connectionCat5e/Cat6 Ethernet cable
Cat5e/Cat6 Ethernet cable


Recommended system requirements
EquipmentWindowsMacintosh
ProcessorIntel Dual Core i5 or greaterMac Pro with Eight Core i7
MacBook Pro 2013 with i7
Operating systemWindows 7/8 - 64-bit, Windows 10Mac OS X 10.9
Disk space2GB of free space100MB of free space
Memory8GB RAM (system memory)16GB RAM (system memory)

Internet 75

Recommended system requirements
EquipmentWindows
Macintosh
Processor
Intel Core i5 or aboveIntel Core i5 or above
Operating systemWindows7/8 - 32/64-bit, Windows 10Mac OS X 10.6 or greater
Disk space2GB of free space100MB of free space
Memory4GB RAM (system memory)4GB RAM (system memory)
Network interface (NIC) or network adapterGigabit EthernetGigabit Ethernet
Wired Ethernet connectionCat5e/Cat6 Ethernet cableCat5e/Cat6 Ethernet cable

Internet 45 - Internet 50

Recommended system requirements
EquipmentWindowsMacintosh
ProcessorIntel Core i5 or aboveIntel Core i5 or above
Operating systemWindows Vista, Windows7/8 - 64-bit, Windows 10Mac OS X 10.6 or greater
Disk space2GB of free space100MB of free space
Memory4GB RAM (system memory)4GB RAM (system memory)
Network interface (NIC) or network adapterGigabit EthernetGigabit Ethernet
Wired Ethernet connectionCat5e/Cat6 Ethernet cableCat5e/Cat6 Ethernet cable

Internet Basic - Internet 25

Minimum system requirements
Equipment
Windows
Macintosh
Processor
1GHz 32-bit (x86) or 64-bit (x64) processorPowerPC (G3, G4, G5, iMac)
Operating systemWindows 2000, Windows XP, Vista (32- & 64-bit), Windows 7 (32- & 64-bit), Windows 8, Windows 10Mac OS 9 to OS X 10.6 (a.k.a. Snow Leopard) excluding 10.0 (a.k.a. Puma)
Disk space2GB of hard drive capacity (if you want all accompanying software)100MB of free disk space
Memory1GB RAM (system memory)512MB RAM (system memory)

Minimum system requirements for Fixed Wireless and DSL Internet

  • 1GB of memory (RAM) - For the best high-speed experience, we recommend that you have at least 1GB of memory.
  • Ethernet port - An Ethernet port looks like a wider and bigger phone jack port. If you don't have an Ethernet port on your computer, you must install a 10 Base-T Ethernet NIC card.

 Fixed Wireless and DSL Internet services

  Minimum system requirements 
Operating systemMemory (RAM)Processor speedFree disk spaceInterface for home networking
Windows 81GB1GHz or faster125MBAvailable Ethernet port





Windows 71GB1GHz or faster125MB
Windows Vista512MB800MHz or faster125MB
Windows XP128MB300MHz or faster100MB
Macintosh OS 10.3 and above128MBPower Mac or faster100MB

You only need a CD-ROM drive if you bring your own modem.

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Community forums

Have questions about your DSL Internet service? Explore our community forums for answers.

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