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Learn how to add and remove secondary online access or transfer primary online access to your accounts.
Add or remove online access | |||
Task | How to change access | Who can make the change | Additional information |
Offer someone secondary online access | Select Add secondary users. | Primary only | Choose the wireless number or email of someone on the account. You can also enter an email for anyone not on the account. The person will receive a text or email offering them access to the account. |
Remove someone’s secondary access | Select the trash can icon next to the name of the person you want to remove. | Primary only | This removes the ability of that user to manage the account online. |
Give your primary access to a secondary user | Select Transfer primary online access under the secondary user’s name. | Primary only | This option swaps user access. It makes the primary a secondary user, and the secondary a primary. After the transfer, only the new primary user can control who else can manage the account. Note: This doesn't apply for U-verse® TV or AT&T Internet®. |
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