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Reset your password to connect to an AT&T Wi-Fi Hot Spot

Have our internet service? Use your AT&T email address and password to connect to our Wi-Fi hotspots. We can help reset your password if needed.

ACCOUNT MANAGEMENT

How to reset your password

Enter your contact email address and last name. Then, reset your password with a temporary password or by answering security questions.Go
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Good to know

  • Is your email address your user ID? Or did you link your email address to your ID? If so, changing your email password also updates your user ID password. Learn more about shared passwords. 
  • Be sure you don’t use your temporary password to sign in to the Wi-Fi. 
  • It can take up to 5 minutes for the new password to work.
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Looking for more info?

Update security questions and answers
Change sign-in password
Connect to AT&T Hot Spots or public Wi-Fi

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