Defend against scams and social engineering attempts. Plus, find out how to protect yourself from phone and prepaid card scams.
Find out how scammers are using emails, texts, or social media posts about the COVID-19 virus to trick people.Learn more
How to handle and report scams
Social engineers try to trick you into taking a certain action or providing your confidential info. They may contact you by phone, email, text, or direct message on social media.
Here’s how it’s done: Someone contacts you pretending to represent a legitimate company you might normally do business with. They may ask for info such as your Social Security number, password, or credit card number "to verify your account.”
If you suspect a social engineering scam:
Don’t give them your account or personal info.
Hang up and call the company or agency that supposedly contacted you. Their phone number may be on your account statement or on their website. Ask if they contacted you for personal info.