Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | >

!We can't find that ZIP Code. Try again.

Operator and directory assistance exemption

Have a landline home phone and a disability? Find out if you qualify.


ArticleDETAILED INFO

Apply for assistance

We understand that local directory and operator assistance can give you helpful info. We’re happy to:
  • Give you an exemption for local directory assistance.
  • Waive the operator surcharge on operator-assisted calls.

To find out if you’re eligible and apply, download the application.

To get more info or forms by mail, call the AT&T Disability and Aging Center. Our hours are 9 a.m. to 9:15 p.m. ET Monday through Friday and 11 a.m. to 8 p.m. ET Saturday.
  • Voice calls: 800.772.3140
  • TTY calls: 800.651.5111

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community discussion

Ask questions. Get answers. Help others. Join the conversation!