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Find your Wi-Fi info

Looking for the Wi-Fi network name (SSID) and password (network key) you use to connect to your home network? Here's how to find them.

Can I use Smart Home Manager to get my Wi-Fi name and password?
Yes! Just go to and sign in with your user ID and password.

Get your network info

Wi-Fi gateway

Look for the sticker with the original Wi-Fi® settings on the side of your gateway.
  • The Wi-Fi name is labeled Wi-Fi Network Name.
  • The Wi-Fi password is labeled Wi-Fi Password.

Gateway settings screen

You can also get your network info from a computer or device connected to your Wi-Fi network. This method comes in handy if you or someone else changed your Wi-Fi name or password.

With the Pace 5268, you may have multiple network names for each band being used: 2.4GHz, 2.4GHz Guest, 5.0GHz, and 5.0GHz Guest.
  1. Go to your gateway settings.
  2. Scroll to Status.
  3. Locate the Wi-Fi section.
    • Your Wi-Fi network name appears next to Network Name (SSID).
    • The Wi-Fi password is labeled Password.

Looking for more info?

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Community forums

Have questions about your Fixed Wireless Internet service? Explore our community forums for answers.