Restart your All-Fi Hub: Press and release the reset button or unplug your hub and then plug it back in. The restart may take up to five minutes. When the notification light turns off and the clock appears, you’re good to go.
Reset your hub to factory settings: Press the reset button for 10 seconds. The reset may take up to 10 minutes. When the notification light turns off and the clock appears, you’re good to go.
The E005 error code means there is a power on self-test (POST) failure and your hub can’t start up.
Try these options to fix the issue:
Power: Check the power outlet the hub is plugged into. Make sure it works.
Restart your All-Fi Hub: Press and release the reset button or unplug your hub and then plug it back in. The restart may take up to five minutes. When the notification light turns off and the clock appears, you're good to go.
Reset your hub to factory settings: Press the reset button for 10 seconds. The reset may take up to 10 minutes. When the notification light turns off and the clock appears, you’re good to go.
Code meaning
E008: Hub is overheating and shutting down  E009: Hub is too hot E010: Hub is too cold
Steps to fix
Make sure your All-Fi Hub is in the best location. It should be:
On a hard, flat surface, away from direct sunlight
In a well-ventilated area with clearance for airflow
Restart your hub: Press and release the reset button. The restart may take up to five minutes. When the notification light turns off and the clock appears, you're good to go.
This error means there’s an issue with your eSIM profile. Try these options:
Restart your All-Fi Hub: Press and release the reset button. The restart may take up to five minutes. When the notification light turns off and the clock appears, you're good to go.
Reset your hub to factory settings: Press the reset button for 10 seconds. The reset may take up to 10 minutes. When the notification light turns off and the clock appears, you're good to go.
Contact us: We’ll help you get things working. Give us a call
This error means there was an authentication failure with the 5G or LTE network. Try these tips:
Check All-Fi Hub location: The hub should be on the highest level of your building, by a window but out of direct sunlight.
Restart your hub: Press and release the reset button. The restart may take up to five minutes. When the notification light turns off and the clock appears, you’re good to go.
Contact us: We’ll help you get things working. Give us a call
This error means that you can't connect to the AT&T WirelessSM network. Try these tips:
Restart your All-Fi Hub: Press and release the reset button. The restart may take up to five minutes. When the notification light turns off and the clock appears, you're good to go.
Check hub location: The hub should be on the highest level of your building, by a window but out of direct sunlight.
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