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Get info on Phone Portal features

The AT&T Phone Portal is packed with easy-to-use features. Use it to listen to messages, set up call forwarding, block calls, and more.


Access portal features

FYI: You need a member ID to access and manage features in the phone portal. Don’t have one yet? Learn how to get a member ID

  1. Go to the AT&T phone portal. Sign in with your member ID.
  2. Review your portal options.
    • Voicemail: Listen to, forward, and organize your received voicemail messages.
    • Features: Call Forwarding, Call Filtering (including Call Protect logs and Call Blocking), Do Not Disturb, Call Waiting, and outgoing phone call settings.
    • Call History: See all of your incoming and outgoing calls and search for past calls. Block unwanted callers.
    • Address Book: Manage your contacts.
    • Voicemail Settings: Manage how your voicemail inbox settings are configured.
  3. Select any tab to view and manage the available options and features.

Access portal features

  1. Go to your myAT&T account overview.
  2. Scroll to My digital phone and select My voicemail & phone features.
  3. Choose Phone Features.
  4. Scroll to view each category:
    • Voicemail
    • Call Forwarding
    • Call Filtering
    • Feature Controls
    • Outgoing Calls
  5. Select the arrow on the left of the feature to expand and access that setting.
  6. Make sure to Save any changes.
Last updated: June 10, 2025

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