Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Update billing contact info for your accounts

Learn how to change the phone number, paperless billing email, and mailing address for each of your AT&T accounts.


DETAILED STEPS

How to update your billing contact info

  1. Go to Contact info.
  2. If you have more than one account, select the account to update from the menu.
  3. Select the Phone, Email, or Address tab.
  4. Choose Edit to update the billing phone numbers, billing email, or billing address.
  5. Select Save.

More billing contact info details

Update your billing email address?
If you have wireless, internet, or U-verse® TV service, we’ll send you an email to confirm your info. Plus, if you have wireless service, we may send you a verification code or temporary PIN to confirm your billing contact changes.

Have DIRECTV?
Go to directv.com to view and make changes to your bill if:
  • Your account isn’t bundled with wireless or internet
  • You didn’t get an AT&T user ID when you ordered your service

Keep in mind:
  • Your billing contact info differs from your user ID contact info.
  • When you pay online, we send payment confirmations to the email address for your ID. Learn how to update the contact info for your ID

Ways we may contact you

You may have a choice about how we use some of the account contact info you give us. To view or change certain automated messaging preferences, go to att.com/cmpchoice.
Last updated: September 9, 2021

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


Community forums

Have questions about your Home phone service? Explore our community forums for answers.

loading...

loading...