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Get your account balance and due date

Learn how to get your AT&T account balance and bill due date.


ArticleDETAILED STEPS

View your account balance and see when your bill is due

Before you begin

  • Your bill is usually due on or about the same time each month.
  • Bills should be paid by the date specified.
  • A late payment charge* is applied if there is a balance due from the previous bill.
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To check the balance on your account and bill due date online

  1. Go to Billing & Payments.
  2. Look for Total Amount Due By <date>: <amount due>. If you’re enrolled in AutoPay, look for AutoPay Scheduled <date>.
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Call us

  1. Dial 800.288.2020.
  2. Follow the prompts to confirm the account about which you are calling.
  3. Follow the voice prompts and say Bill Balance.
  4. For account verification, provide the last 4-digits of the account holder's Social Security number or your 4-digit Personal Identification Number.

*Can I get my late fees or data overage charges waived if I am impacted by COVID-19?
We know that many people are experiencing economic hardships as a result of the coronavirus pandemic.
AT&T is keeping you connected 24/7. As part of this effort, we’ll waive:
  • late payment fees for wireless, home phone or broadband residential customers
  • domestic wireless plan overage charges for data, voice or text for residential wireless customers
The waiver applies to these fees or charges you may incur between March 13, 2020, and May 13, 2020, due to economic hardship related to the coronavirus pandemic.

Have your user ID and password ready and click here to submit a waiver request.

Please allow one to two billing cycles to see your credit, if applicable.
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