Deals
iPhone deals
Samsung Galaxy deals
Father's Day deals
Business employee
55+
Military
First responders
Nurses & physicians
Teachers
Union
Credit card
Explore wireless
Plans & prices
Phones & devices
Upgrade
Bring your own
Add a Line
Switch and save
Trade in your device
International options
Shop new iPhones
iPhone 16
Samsung Galaxy S25
Why AT&T Wireless
Wireless help
More resources
Explore Internet
Plans & prices
Fiber
All-Fi (Wi-Fi)
Check availability
AT&T Internet Air
Moving services
Bundles
Gaming
Home business
Internet help
Internet Speed Test
More resources
Access from AT&T
Explore DIRECTV
TV bundles
DIRECTV help
U-verse help
Explore AT&T PREPAID
Prepaid plans
Phones
Bring your own phone
Prepaid deals
Prepaid account
Activate your service
Lease-to-Own
Home Phone Services
AT&T Phone
AT&T Phone – Advanced
Landline Phone
Lifeline
Phones & accessories
Digital phone help
Landline phone help
Bundles
Internet + DIRECTV
Internet + Wireless
Internet + Phone
Home office
Smart watches & devices
Smart home
In-car Wi-Fi
All accessories
Headphones
Cases
Chargers
Screen protectors
Speakers & smart home
Internet & TV equipment
PopSockets & more
Gadgets & gaming
Accessory deals

Learn why your phone bill is more than expected

Explore the most common reasons your phone bill might be higher than you expected.

Your myAT&T bill

Learn where to access and pay your AT&T bill. Find out how to check prorated charges or see available credits. Plus, get a breakdown of billing items including taxes, fees, installment plans, and equipment charges.

gvp_eSupport-Your-myATT-bill_5000719
Your myAT&T bill
3:36

Examples of common charges

Partial-month charges

  • These occur if you add or remove services in the middle of a billing cycle.
  • Services billed in advance are charged for partial month when added or removed during a billing cycle prior to the bill date. The actual partial-month charge depends on the number of days the services were used in that billing cycle.

Billed in advance

Certain recurring charges are billed one month in advance. These include custom calling features, calling plans, local calling services, and emergency 911.

Billed in arrears

Charges for local usage, long distance, and pay per use are billed in arrears (after the fact).

Promotional credits

Your promo credits may have expired on your most recent bill.

Discounts

It may take one to two billing periods for discounts to appear on your bill. Please pay the full amount on your bill, by the due date, to avoid future billing issues.

International calls

It might benefit you to have a plan for international calls (PDF, 237KB).

Unexpected calls

  • Information, operator-assisted, or entertainment calls that you weren’t aware of may have been made from your phone.
  • Collect calls may have been accepted that you weren’t aware of.

Taxes

Taxes may apply to charges for products and services included in your bill. Specific taxes vary by state and locality.




Last updated: April 24, 2024

Browse topics

Did you get the help you needed?


Did you get the help you needed?