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Operator and directory assistance exemption
Have a landline home phone and a disability? Find out if you qualify.
DETAILED INFOApply for assistance
We understand that local directory and operator assistance can give you helpful info. We’re happy to:
To find out if you’re eligible and apply, download the application.
To get more info or forms by mail, call the AT&T Disability and Aging Center. Our hours are 9 a.m. to 9:15 p.m. ET Monday through Friday and 11 a.m. to 8 p.m. ET Saturday.
- Give you an exemption for local directory assistance.
- Waive the operator surcharge on operator-assisted calls.
To find out if you’re eligible and apply, download the application.
- Operator Assistance and Local Directory Assistance (English PDF, 122KB)
- Operator Assistance and Local Directory Assistance (Spanish PDF, 151KB)
To get more info or forms by mail, call the AT&T Disability and Aging Center. Our hours are 9 a.m. to 9:15 p.m. ET Monday through Friday and 11 a.m. to 8 p.m. ET Saturday.
- Voice calls: 800.772.3140
- TTY calls: 800.651.5111
Last updated: November 16, 2020
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