Many battery backup units provide audible or visual alerts when the battery backup power is running low. This alert may be an intermittent beeping or other sound coming from the unit. Some units have a display light that may change color.
Good to know: Older battery backup units don’t last a full day. Want 24-hour coverage if your power goes out? Find out what equipment you’ll need and how to buy it
Looking for the battery manufacturer’s name? You can usually find it on the bottom or side of the battery unit. Use this chart to contact them or get more info.
Battery manufacturers | |
Manufacturer | Contact info |
APC | Go to APC or call 800.300.7141. |
Arris, Motorola, or Pace | Go to Arris or call 877.466.8646. |
Belkin | Go to Belkin or call 866.539.5791. |
GS Battery (USA) Inc. | Go to GS battery or call 800.472.2879. |
Getting a battery from a manufacturer? If so, check with them for warranty or compatible replacement info. Keep in mind - you may not be able to buy replacements for older equipment.
Or, are you using D-cell batteries? If so, buy replacement alkaline batteries from your retailer of choice.
Good to know:
The backup batteries and equipment are yours, so you don’t have to return them to us. Check the manufacturer's site or call them directly to learn how to properly dispose your used battery.
Make sure to store batteries at room temperature with controlled humidity levels. Also, always keep your battery backup easily nearby. Check the manufacturer's site or call them for more storage info.
Regularly monitor and test your battery backup to make sure it’s charged. Check the status light if your battery has one. A green light usually means that the unit is okay, and a red light means it’s time to replace the batter. Check the manufacturer's site or call them for more info about how to test your battery.