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[Run internet speed test](https://www.att.com/support/speedtest/) - [Set up Internet Air](https://www.att.com/support/article/internet/KM1489093) Troubleshooting - [Check for outages](https://www.att.com/outages/) - [Manage appointments](https://www.att.com/orders/history) - [Optimize connection](https://www.att.com/support/how-to/optimize-your-connection) - [More internet help](https://www.att.com/support/internet/) [__America’s best guarantee__ \ Learn more](https://www.att.com/why-att/guarantee/) Search site Search or chat Your cart is empty Let's get shopping! 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[Sign out](https://www.att.com/acctmgmt/logout?kmsi=n) [Switch user](https://www.att.com/acctmgmt/logout?kmsi=y&target_url=https%3A%2F%2Fwww.att.com%2Facctmgmt%2Flogin) ## Account overview - [Check my notifications](#) - [Go to my account](https://www.att.com/acctmgmt/overview) - [Update my profile](https://www.att.com/acctmgmt/myprofile/overview) - [View my orders & claims](https://www.att.com/orders/history) - [Go to my prepaid account](https://www.paygonline.com/websc/loginPage.html) ## Bill & payments - [Make a payment](https://www.att.com/acctmgmt/payment/makepayment) - [See my bill](https://www.att.com/acctmgmt/billing/mybillingcenter) Quick actions - [&More Benefits](https://andmorebenefits.att.com/) - [My favorites](https://www.att.com/myfavorites/) - [Privacy choices](https://www.att.com/acctmgmt/myprofile/overview?flow=privacy-choices) Search or chat [](https://www.att.com) ## Shop - [Plans & services](#) - [Devices & accessories](#) ## Deals - [New & featured](#) - [Customer discounts](#) - [View all deals](https://www.att.com/deals/) ## AT&T Difference - [Our competitive edge](#) ## Support - [Bill & account](#) - [Wireless](#) - [Internet](#) - [View all support](https://www.att.com/support/) - [AT&T Business](https://www.business.att.com/) - [Find a store](https://www.att.com/stores/) - [Ver en español](javascript:void%280%29) Back Shop ## Plans & services ### Bundles - [Explore bundles](https://www.att.com/bundles/) - [AT&T OneConnect](https://www.att.com/oneconnect/) - [Internet + wireless](https://www.att.com/bundles/internet-wireless/) - [Internet + home phone](https://www.att.com/home-phone) - [Customers 55+](https://www.att.com/bundles/55-plus-internet-wireless) ### Wireless - [Explore wireless](https://www.att.com/wireless/) - [Phone plans](https://www.att.com/plans/wireless/) - [Network coverage](https://www.att.com/maps/wireless-coverage.html) - [Prepaid](https://www.att.com/prepaid/) - [International add-ons](https://www.att.com/international/) - [Connected car](https://www.att.com/plans/connected-car/) ### Home internet - [Explore home internet](https://www.att.com/internet/) - [Check availability](https://www.att.com/buy/internet/plans) - [AT&T Fiber](https://www.att.com/internet/fiber/) - [AT&T Internet Air](https://www.att.com/internet/internet-air/) - [Home phone](https://www.att.com/home-phone/services/) ### Quick actions - [Upgrade](https://www.att.com/upgrade/) - [Add a line](https://www.att.com/plans/add-a-line/) - [Bring your own phone](https://www.att.com/wireless/byod/) - [Switch & save](https://www.att.com/wireless/switch-and-save/) Start of main content 1. [Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [Bill & account](https://www.att.com/support/my-account/) # Get help with AT&T OneConnect Enjoy both wireless and internet service from AT&T with one set monthly price. There’s no annual contract, so you can cancel anytime. * * * What to knowWhat to knowSet upSet upManage your accountManage your account ### OneConnect details AT&T OneConnect[__1__](javascript:void%280%29) includes AT&T wireless and internet services for a flat monthly price, including taxes and fees. To get this subscription-based plan, you must: - Live at an eligible AT&T fiber home internet address - Activate an unlocked, eSIM-compatible wireless device for each line on your new plan Want to transfer your number from your current provider? No problem, we can help with that. __FYI:__ If you also have an active AT&T wireless account, you’re eligible if your device is paid off and you’re OK with changing your phone number. Otherwise, you’re not eligible for this service right now. ### Ready to get started? 1. Go to [att.com/oneconnect](https://www.att.com/oneconnect "Link opens in new window"). 2. Enter your address to confirm fiber home internet availability. 3. Choose your plan. - __Individual:__ 4 total devices (1 phone and up to 3 tablets or watches) with up to 1 Gig fiber home internet - __Duo:__ 6 total devices (2 phones and up to 4 tablets or watches) with up to 1 Gig fiber home internet - __Family:__ 20 total devices (10 phones and up to 10 tablets or watches) with up to 1 Gig fiber home internet 4. Enter your credit or debit card. We’ll use this for your automatic monthly payments. 5. Follow the prompts to create your account and set up your services. __Important:__ Make sure you choose the right plan. You can’t change it after you activate your service, at this time. ### What you get __Wireless:__ Includes unlimited talk, text, and data on your phone and tablets or watches in the United States, Puerto Rico, and the U.S. Virgin Islands - __Activation:__ Bring your own unlocked, eSIM-compatible phone - __Mobile security:__ AT&T ActiveArmor® mobile security - __Features:__ Voicemail and AT&T NumberSync® __Fiber:__ Up to 1 Gig fiber home internet service that includes a Wi-Fi® gateway and up to two Smart Wi-Fi extenders - __Installation:__ Self-setup or professional installation (depending on location) - __Internet security:__ AT&T ActiveArmor internet security - __Internet backup:__ Requires the AT&T Smart Home ManagerSM app [__See all important details__](javascript:void%280%29) ### Register your account Check the email AT&T sent to the address on your order. Select the registration link to start the process. This is the same link found on the thank you page. ### Activate your wireless phone When you turn on your phone, you’ll be prompted to activate your eSIM. Don’t see anything? Go to [att.com/activations/activatewireless](https://www.att.com/activations/activatewireless "Link opens in new window") and follow the prompts. If you run into an error, wait a few minutes and try again. If it still doesn’t work, select chat, when available. ### Set up AT&T fiber home internet When you’re all set with your wireless service, schedule your internet installation or set up your activation, so your account is fully set up. - Setting it up on your own? [Download the Smart Home Manager app](https://www.att.com/internet/smart-home/ "Link opens in new window") or scan the QR code on the box when you get it. [Get detailed steps](https://www.att.com/support/article/u-verse-high-speed-internet/000092497/ "Link opens in same window") - Having us install it? Get appointment updates at [att.com/checkmyorder](https://www.att.com/checkmyorder "Link opens in new window"). Have your order details handy. __FYI:__ If you don’t install your internet, you’ll still be charged the full monthly rate of your selected plan. ### Account Go to your [account overview](https://www.att.com/acctmgmt/overview "Link opens in new window") to manage your wireless and internet accounts. ### Payments Your [payment center](https://www.att.com/acctmgmt/mypaymentcenter "Link opens in new window") shows your payment history and AutoPay details. You can change your payment method if needed. If AT&T can’t process your credit or debit card, we’ll notify you three times and try processing your payment up to six times. If payment still doesn’t go through, we’ll cancel your services. __FYI:__ Your 30-day subscription period begins when you activate your phone. ### Profile Go to your [account profile](https://www.att.com/acctmgmt/myprofile/overview "Link opens in new window") to manage your settings, permissions, privacy settings, and more. You can also define who can manage your [AT&T account online](https://www.att.com/support/article/wireless/KM1044966/ "Link opens in same window"). ### Usage Go to your [Usage center](https://www.att.com/acctmgmt/passthrough/usagesummary "Link opens in new window") to check your wireless and internet usage. You can also review a detailed log or run a filter to get more info. ### Cancel service You can only cancel your fiber and wireless online.[__1__](javascript:void%280%29) 1. Go to the [orders page](https://www.att.com/acctmgmt/order/checkmyorder "Link opens in new window"). 2. Select __Continue to sign in__ and enter your ID and password. 3. Find and select your __OneConnect order__. 4. Select __Cancel my order__ or __Cancel my service__. If you already activated your service, it’ll stay active through the end of your subscription period. __FYI:__ Drop off your equipment at a [UPS store](https://www.ups.com/locations "Link opens in new window"). Be sure to have your order number handy. [Get detailed info](https://www.att.com/support/how-to/internet/equipment-return/ "Link opens in new window") [__See all important details__](javascript:void%280%29) * * * ## FREQUENTLY ASKED QUESTIONS [Expand All](https://www.att.com) * * * What fiber speeds are available for plans under AT&T OneConnect? The Individual, Duo, and Family plans require and include up to 1 Gig fiber home internet. If it isn’t available at your address, or if you already have AT&T Fiber, you won’t be able to sign up for a subscription. Can I use AT&T OneConnect outside of the United States? No. The plans under AT&T OneConnect only work in the United States, Puerto Rico, and the U.S. Virgin Islands. What wireless add-ons can I get with plans under AT&T OneConnect? Right now, there aren’t any add-ons available for plans under AT&T OneConnect. If I have AT&T Wireless, can I switch to OneConnect? Yes, in some cases. If you have AT&T wireless service, you must: - Pay off any current AT&T Installment Plans - Bring and activate your own eSIM-compatible device for each line on your new plan - Request a new phone number __Note:__ Existing AT&T wireless numbers can’t be transferred into AT&T OneConnect. Can I get a new phone after I subscribe to AT&T OneConnect? Currently, you can’t upgrade your device. You’ll be able to get a new device in the near future. Can I switch plans under AT&T OneConnect? Yes, you can switch plans. To get started, go to [Change my plan](https://www.att.com/acctmgmt/mywireless/manageplan "Link opens in new window") to upgrade. In the near future, you’ll also be able to downgrade. Any changes are immediate. After I subscribed to OneConnect, can I switch to AT&T Wireless? No. You can’t switch from AT&T OneConnect to AT&T Wireless. * * * Last updated: April 27, 2026 * * * ## Browse topics Account access, IDs & passwords Billing & payments Move, change, suspend & cancel service Privacy, fraud & security Profile & contact info Usage info & alerts Learn how to create an ID, sign in, and manage your account. AT&T app & signing in IDs, signing in & linking accounts Passcodes Passwords Permissions & granting access ### Was this guide helpful? 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