Cancel your AT&T PREPAID service

Your service automatically ends 60 days after your balance expires.


If you don’t make any payments, your AT&T PREPAIDSM service shuts off 60 days after your balance runs out. Don’t want your service anymore? Be sure to:

Explore your options

Check out other AT&T PREPAID plans. There’s very likely a plan that fits your needs.

Or, convert your AT&T PREPAID service to AT&T wireless service:
Want to know more? Find out how to switch to an AT&T wireless account.
Last updated: December 7, 2022

Did you get the help you needed?

Community forums

Have questions about your Bill & account service? Explore our community forums for answers.