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Bill & account
Cancel your AT&T PREPAID service
Your service automatically ends 60 days after your balance expires.
Cancel AT&T PREPAID
If you don’t make any payments, your AT&T PREPAID
service shuts off 60 days after your balance runs out. Don’t want your service anymore? Be sure to:
Remove AutoPay if you use it. Learn how to
cancel AutoPay for your AT&T PREPAID account
Cancel any third-party service subscriptions. They won't automatically end when your service does you have to take care of them separately. Learn how to
cancel subscriptions billed through your AT&T PREPAID account
Explore your options
Check out other
AT&T PREPAID plans
. There’s very likely a plan that fits your needs.
Or, convert your AT&T PREPAID service to
AT&T wireless service
You can keep your current number.
We’ll credit any remaining AT&T PREPAID balance to your new account.
You can also keep your current smartphone. Or, you can
get a new smartphone on an installment plan
Learn about installment plans
Want to know more? Find out how to
switch to an AT&T wireless account
Last updated: December 7, 2022
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