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- Support
- Bill & account
- Move, change, suspend & cancel service
- Cancel & suspend
- Cancel your AT&T PREPAID service
Cancel your AT&T PREPAID service
Your service automatically ends 60 days after your balance expires.
DETAILED INFOCancel AT&T PREPAID
If you don’t make any payments (refills), your AT&T PREPAIDSM service shuts off 60 days after your balance expires. Don’t want your service anymore? Make sure to:
- Remove AutoPay if you use it. Learn how to cancel AutoPay for your AT&T PREPAID account.
- Cancel any third-party service subscriptions. They won't automatically end when your service does. You'll have to cancel them separately. Learn how to cancel subscriptions billed through your AT&T PREPAID account.
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Explore your options
Check out other AT&T PREPAID plans. There’s very likely a plan that fits your needs.
Or, convert your AT&T PREPAID service to AT&T wireless service:
Or, convert your AT&T PREPAID service to AT&T wireless service:
- You can keep your existing number.
- We’ll credit your remaining AT&T PREPAID balance to your new account.
- You can keep your current smartphone. Or, you can get a new smartphone on an installment plan. Learn about installment plans
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