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Pay (refill) your AT&T PREPAID amount due

You’ve got options: Pay online or by phone. Learn how to pay by check, debit or credit card, or AT&T PREPAID card (includes GoPhone Refill Cards).

Quick AnswerQUICK ANSWER
How do I pay my AT&T PREPAID balance online?
To make a payment, sign in with your 10-digit wireless number and online password.

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ArticleDETAILED STEPS

Ways to pay

Pay online

First time signing in? Use your 4-digit PIN as your password. Then, you’ll create an online password. We may ask you to choose a permanent 4-digit PIN, too.

Use a credit card, debit card, or checking account

Heads up: There’s a $10 minimum payment for debit and credit cards.
  1. Sign in to your AT&T PREPAID account.
  2. Select Make a Payment.
  3. Under Credit Card, Debit Card or Checking Account, select Pay.
  4. Enter the amount you want to pay and select Continue.
  5. Follow the prompts to complete your payment.

Use an AT&T PREPAID card (includes GoPhone Refill Card)

  1. Sign in to your AT&T PREPAID account.
  2. Select Make a Payment.
  3. Scroll to AT&T PREPAID Refill Card and enter the PREPAID PIN from the back of the card.
  4. Select Continue. You'll see a payment confirmation.

AutoPay

Set up AutoPay so your plan automatically renews. With one of our monthly plans and AutoPay, you can save $5 (for plans less than $50) or $10 (on plans $50 or higher).

Sign up for AT&T PREPAID AutoPay.
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Pay by phone

Use our automated phone service

Call 611 from your AT&T PREPAID phone or call 800.901.9878 from another phone.
  1. At the main menu, say Payment
  2. Select Make a Payment.
  3. Choose either Debit Card, Credit Card, or Refill Card.
  4. Follow the prompts to complete your payment. For a refill card, you'll enter the PREPAID PIN from the back of the card or from the PIN receipt. 
Heads up: You can’t make a payment with a checking account when calling 611.

Use Star Services

Dial *888* + PIN number + # (example: *888*1234567899874#). We’ll confirm that your payment (refill) was applied to your account.
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Taxes and other additional charges

When you make a payment, the taxes are based on your address (when using a Credit Card, Debit Card or Checking Account) or where you purchased the Refill Card or PIN receipt. Your address determines the taxes and additional charges applied to all payments. Taxes may change without prior notification.
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