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Create your user ID
Manage multiple accounts online with a single user ID (formerly called an AT&T Access ID).
FREQUENTLY ASKED QUESTIONS
What if I forgot my ID or password?
How do I change my ID?
Does AT&T automatically assign my ID?
ACCOUNT MANAGEMENT
Create your ID now
Don’t already have an ID? Create one now and choose the first account you want to manage at myAT&T.GoINSTRUCTIONS & INFOLearn how to create your ID and add an account
Good news! You may already have a user ID.
You already have one if you sign in to myAT&T and manage any of these accounts or services:
You can use 1 ID to manage multiple AT&T accounts and services. Find out how to add more accounts to your ID.
Can't remember your ID? Use the Forgot ID link on the myAT&T sign-in page, and we’ll send it to you.
You already have one if you sign in to myAT&T and manage any of these accounts or services:
- Wireless, home phone, or AT&T Mail
- AT&T TVSM or AT&T TV NOWSM
- U-verse® TV, AT&T Internet, AT&T Phone, or DSL
- DIRECTV bundled with wireless or AT&T Internet
- DIRECTV (if we sent you an Access ID when you ordered your service)
- NumberSyncSM for wearables1
You can use 1 ID to manage multiple AT&T accounts and services. Find out how to add more accounts to your ID.
Can't remember your ID? Use the Forgot ID link on the myAT&T sign-in page, and we’ll send it to you.
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Create your ID
- Go to the myAT&T sign-in page and select Create one now.
- Enter your AT&T phone number or account number and your billing ZIP Code. You may also be prompted to enter a verification code.
- If there’s already a user ID for the account, choose from the options provided.
- Provide the requested info to verify your identity.
- Choose how you want to receive your verification code, if prompted.
- Enter the verification code we sent you.
- Create your user ID and password. Be sure your ID is an email address that starts with a letter.
- Decide if you want to save your ID and your password to your device, if prompted.
- Enter the contact info for your user ID.
- Set up your security questions and answers.
- Accept the AT&T User ID Terms & Conditions.
- Choose whether you want to sign up for paperless billing for your accounts, if prompted.
If you go paperless, we’ll email you a link. Select it to verify your email address. - Select Finish Activation, if you’re creating an ID in the middle of a device activation process.
Heads up: We may ask you for a wireless number, so you can get sign-in help by text message.
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After creating your ID
Password tips
- Make your password strong and secure by following our AT&T password requirements.
- Save your password on your phone if you want to use your fingerprint to sign in to the myAT&T app2 on a compatible wireless phone.
Primary or secondary online access
- Your user ID gives you primary or secondary online access to 1 or more accounts.
- Secondary online access is for someone whose name isn’t on the bill. They can co-manage the account online.
- Your user ID may have primary access to some accounts and secondary access to others. Learn how to manage online access for your ID or accounts.
Wireless customers
- Sync your phone with a compatible wearable using NumberSync for wearables.1
- Make sure your wireless service is active before you add the account to your ID.
See all important details
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