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Learn about accounts and user IDs

Learn how to set up or manage your user ID. You’ll need it to manage accounts and services online or sign in to the myAT&T or AT&T Smart Home Manager apps.

Quick answer
FREQUENTLY ASKED QUESTIONS
How do I create a new user ID for myAT&T? How do I create a new user ID for myAT&T?
What if I forgot my user ID? What if I forgot my user ID?
How do I change my user ID? How do I change my user ID?
How do I update the security questions and answers for my user ID? How do I update the security questions and answers for my user ID?
How do I combine user IDs if I have more than one? How do I combine user IDs if I have more than one?
DETAILED INFO

If you manage your accounts using myAT&T, you already have a user ID. If you have more than one account, you might have more than one user ID. Make sure to sign in with the ID for the account you want to manage.

You can access these accounts and apps with a single user ID:

  • AT&T Wireless, AT&T Mobile Services (like AT&T Messages), and NumberSyncSM for wearables
  • AT&T Internet, Internet Air, Fixed Wireless Internet, and DSL
  • Digital Phone and Landline - Home phone
  • U-verse® TV
  • AT&T Mail
  • myAT&T app
  • AT&T Smart Home Manager app

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