Here are common examples of fake emails, so you can recognize, report, and remove any that you identify as fake:
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Webmail upgrade
The message says your email inbox messages are pending or were put on hold due to a recent webmail upgrade.

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Account verification
The subject line refers to shutting your account down. The email asks you to verify your account.
Account Sign-inThe subject line claims that you have a new or past-due account balance. The email wants you to sign in to your account with a link they provide.

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Payment details
The email looks like a payment confirmation. It asks you to open an attachment or click on a link to review payment details.
Good to know: You may get other fake communications, not just email. You could get text messages, phone calls, and even messages on social media. Hackers are always thinking of new ways to scam people. Don't share anything if you're not sure that the website you're visiting is an AT&T website.