Block unwanted calls with Call Block (*60)

Learn how to block up to 10 numbers within your local calling area.

Use Call Block/Call Screening for Home Phone

Turn Call Block/Call Screening on and off

Call Block, otherwise known as Call Screening, is a feature that allows you to block calls from up to 10 phone numbers within your local calling area for a low monthly rate.

Turn on: Press *60. If prompted, press 3 to turn the feature on.
Turn off: Press *80. If prompted, press 3 to turn feature off.

Add and remove phone numbers

To add: Press #, dial the 10-digit number you want to add, and press # to confirm.
Repeat for each number you want to add.

To remove: Press *, dial the 10-digit number you wish to remove, and press * to confirm.
Repeat for each number you want to remove.

Helpful hints

  • Make sure to include all 10-digits of the telephone number, including the area code.
  • Press 0 at any time to repeat instructions.
  • Long-distance numbers and numbers outside the calling area can’t be screened.
  • Some mobile numbers can't be blocked.
  • 800 numbers can’t be blocked.
  • This service isn't available in all areas.
Last updated: December 7, 2022

Did you get the help you needed?

Community forums

Have questions about your Bill & account service? Explore our community forums for answers.