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Manage AT&T PREPAID AutoPay

Cancel, update payment info, or change the payment method or amount for your AT&T PREPAID account enrolled in AutoPay.


DETAILED STEPS

Eligibility for AutoPay savings program for AT&T PREPAIDSM

The AutoPay $5 discount eligibility is based on:
  • Active AutoPay enrollment.
  • Enrollment in a $30 monthly plan or higher.
  • Your AutoPay enrollment date. If you started before April 22, 2017, the AutoPay amount can't be less than $5 below your monthly plan. For example, if your monthly plan is $45, the AutoPay amount can't be less than $40 to continue receiving the discount.

Update stored AT&T PREPAID AutoPay details

  1. Sign in to your AT&T PREPAID account.
  2. Select Profile & Settings, then Payment Options.
  3. Follow the prompts to edit payment details and confirm your changes.

Cancel AutoPay for your AT&T PREPAID account

  1. Sign in to your AT&T PREPAID account.
  2. Select Home, then Manage AutoPay.
  3. Select End AutoPay.
  4. Follow the prompts to confirm cancellation of your AutoPay.

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