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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [Bill & account](https://www.att.com/support/my-account/) # Transfer billing responsibility Find out how to transfer billing responsibility for your wireless, internet, phone, or TV service. * * * ## FREQUENTLY ASKED QUESTIONS [Expand All](https://www.att.com) * * * How do I transfer billing responsibility online? 1. Go to [att.com/tobr](https://www.att.com/tobr "Link opens in a new window"). 2. Select __Start__ __transfer__. 3. Read the tips and then select __Continue.__ 4. Enter your ID and password. 5. Follow the prompts. __Heads up:__ Let the acceptor of the transfer of billing responsibility know which of their email addresses you used to submit the transfer request. __Good to know:__ If you have Wireless Account Lock turned on, you won’t be able to transfer billing responsibility to someone else—you’ll need to turn off the account lock first. [Learn how to turn off Wireless Account Lock](https://www.att.com/wirelessaccountlock "Link opens in a new window") What should I do before I request a transfer of billing responsibility? If you have primary or secondary online access to the account, be sure that your account: - Is active and doesn't have a past due balance - Isn't an AT&T PREPAID℠ account and must be an individual consumer account - Doesn’t have [](https://www.att.com)[Wireless Account Lock turned on](https://www.att.com/wirelessaccountlock) __FYI:__ If your bill includes wireless and internet, home phone, or TV service on the same account, you'll have to contact us. * * * ## Transfer of Billing Responsibility - Initiator Learn how to transfer billing responsibility for a wireless number from one AT&T account owner to another. You can start the transfer online, and the future account owner can accept billing responsibility online.  Transfer of Billing Responsibility - Initiator 3:37 * * * ## Info to know about transfer requests - Your plan, features, and pricing may change depending on your service agreement or offer eligibility. For example, if you had multiple lines, but only one is left after you transfer billing responsibility, you may have to choose a new plan or no longer qualify for an offer or discounted pricing. - You may see partial-month charges and/or credits on your next bill after the transfer is complete. - You'll receive one final prorated bill, which covers charges up to the date the transfer of billing was completed. - You must separate wireless from any other services before you start a request to transfer billing responsibility. ### Wireless accounts - You can transfer one line or multiple lines on the same account. - You must pay off or transfer any device installment plans with the lines subject to a transfer request. [Learn how to pay off an installment plan](https://www.att.com/support/article/wireless/KM1011851 "link opens in new window") - You must pay off any accessory installment plans associated with wireless lines you want to transfer. - You'll lose any voicemails associated with your lines when the transfer is complete. ### Internet, phone, or TV accounts - You must transfer all internet, TV, or digital phone services at your address. This includes DIRECTV. - The receiving account owner of TV, internet, or digital phone services must keep the services at the same service address. If you only have AT&T landline home phone service, [learn how to transfer responsibility for traditional home phone](https://www.att.com/support/article/local-long-distance/KM1009584 "Link opens in new window"). __FYI:__ If you only have DIRECTV service at your address, you can’t transfer online. [Learn about the steps and requirements that apply to the new owner](https://www.att.com/support/article/wireless/KM1045352 "Link opens in new window") Last updated: April 29, 2025 * * * ## Browse topics Account access, IDs & passwords Billing & payments Move, change, suspend & cancel service Privacy, fraud & security Profile & contact info Usage info & alerts Learn how to create an ID, sign in, and manage your account. AT&T app & signing in IDs, signing in & linking accounts Passcodes Passwords Permissions & granting access ### Did you get the help you needed? 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