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Request and accept billing responsibility for wireless service

Want to take over the financial responsibility for a wireless number? Find out how.

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Learn how to request and accept billing responsibility

Requirements

Are you the future account owner, or a person who will have primary or secondary online account access? You must meet these conditions so that you can accept billing responsibility. Be sure you:
  • Are at least 18 years old (exceptions: 19 in Alabama and 21 in Puerto Rico)
  • Are ready to complete a credit evaluation when you accept the transfer
  • Can make an advance payment if it’s required
  • Accept the remaining contract term from the date of the transfer
  • Accept the Wireless Customer Agreement.
  • Are willing to select new plans or features if the current ones can’t be transferred to you
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Request or accept an account transfer

Request transfer
If the current account owner didn’t request the transfer, here’s how you get started:
  1. Go to att.com/tobr.
  2. Select Request a transfer from another person.
  3. Enter the requested info.
  4. Select Submit.

Accept transfer
After the current account owner starts the request:
  1. Do one of the following within 14 business days after they request the transfer:
    • If you received an email with a link, open it and select Accept transfer.
    • If you didn’t get an email, go to att.com/tobr and select Accept a pending transfer.
  2. Enter the requested info and select Continue.
  3. If you're adding the transferred number(s) to an existing account, choose that account.
  4. Confirm or update the device info, and select Confirm device(s).
  5. Choose a plan.
  6. Review the plan details and select Continue.
    • If the line has a current installment agreement, accept this agreement for each line. 
    • If the line has a current accessory installment agreement, pay the balance of this agreement.
  7. Review the credit check disclosure, enter the required info, and select Continue.
  8. Do one of the following:
    • If an advance payment is necessary, enter your payment info, review the changes, and select Complete transfer.
    • If an advance payment isn’t required, just review the changes and select Complete transfer.
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About your bill

  • The billing responsibility for the original owner’s account (service and phone or device) transfers to your name, using your credit info.
  • You accept responsibility for the wireless account, monthly bill, and contract.
  • You receive the upgrade eligibility on transferred lines.
  • We'll bill you according to the plan and features active on the transferred account.
  • The first bill reflects charges for a full month of service that’s billed in advance. It also includes partial-month (prorated) charges based on the number of days your service is active before the next bill period starts. It may also include activation fees and equipment charges. Because of these initial charges, your first bill may be higher than normal. 
  • Rollover Minutes® and Rollover Data® don't transfer.
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