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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [Bill & account](https://www.att.com/support/my-account/) # Change addresses when you move Learn how to change billing, primary place of use (PPU), and e911 addresses for your wireless account. * * * Billing addressBilling addressPPU addressPPU addressE911 addressE911 address The billing address is where we mail a paper bill or other correspondence. This address can be a P.O. Box. __FYI:__ You won’t be able to update the billing address on your account if: - Your account is less than 30 days old. - Your first payment hasn’t been processed. #### __Change your billing address__ 1. Go to your [account profile](https://www.att.com/acctmgmt/myprofile/overview "Link opens in a new window"). Sign in, if asked. 2. Select __Account info__. 3. Choose __Edit__ for the billing address. 4. Follow the prompts to make your changes.   Your primary place of use address determines the tax rates for your wireless bill. This must be a physical address and can't be a P.O. Box. The address may be different for each user or device on the account. #### __Update the PPU address for a device__ 1. Go to your [account profile](https://www.att.com/acctmgmt/myprofile/overview). Sign in, if asked. 2. Choose __Account info__. 3. Scroll to __Primary place of use addresses__ and select __Manage__. 4. Choose the wireless number you’d like to update and select __Edit__. 5. Update your address details, then select __Save__. Repeat steps as needed for each line on your account.   We use an Enhanced 911 (E911) address when you use Wi-Fi Calling on your device. When you call 911, it goes over the cellular network whenever possible. If you use Wi-Fi Calling to call 911: - Your call is routed based on location data from your device and the Wi-Fi® network. - Your call will disconnect if you lose the Wi-Fi connection. If we aren’t sure of your location, we’ll send your E911 address to 911 dispatchers. Keep in mind, E911 may not be as reliable as regular 911 service. Be sure to update the E911 address of your Wi-Fi Calling location, so we can find you. You can change your address in the [device settings where you turn on Wi-Fi Calling](https://www.att.com/support/article/wireless/KM1359697/ "Link opens in same window") or in your AT&T Profile. #### __Update the e911 address for a device__ 1. Go to your [account profile](https://www.att.com/acctmgmt/myprofile/overview "Link opens in a new window") . Sign in, if asked. 2. Choose __Account info__. 3. Scroll to __e911 address__ and select __Manage__. 4. Choose the wireless number you’d like to update and select __Edit__. 5. Update your address details, then select __Save__. __FYI:__ If you don’t have an address listed, you have to enter your address details in the [device settings where you turn on Wi-Fi Callin](https://www.att.com/support/article/wireless/KM1359697/ "Link opens in the same window")g.  Last updated: December 8, 2025 * * * ## Browse topics Account access, IDs & passwords Billing & payments Move, change, suspend & cancel service Privacy, fraud & security Profile & contact info Usage info & alerts Learn how to create an ID, sign in, and manage your account. AT&T app & signing in IDs, signing in & linking accounts Passcodes Passwords Permissions & granting access ### Did you get the help you needed? 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