Is your device lost or stolen? Find out how to block a device or suspend your service. You can also suspend service for personal reasons.
FREQUENTLY ASKED QUESTIONS
How do I suspend my service or block my device?
Can I use my wireless service while it’s suspended?
Can I use my wireless device if it’s blocked?
Things to consider before you suspend service or block a device
If your device is lost or stolen, first try to find it. Once you suspend your service, you can’t use Global Positioning System (GPS) apps or features to find it.
You can temporarily disable data use by your device. This prevents a device from using more of your plan’s shared data. Keep in mind, a disabled device still has data access when connected to a Wi-Fi® network.