Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Suspend wireless service or block a device

Is your device lost or stolen? Find out how to block a device or suspend your service. You can also suspend service for personal reasons.

Quick answer
FREQUENTLY ASKED QUESTIONS

How do I suspend my service or block my device?

Can I use my wireless service while it’s suspended?

Can I use my wireless device if it’s blocked? 

DETAILED INFO

Things to consider before you suspend service or block a device

Your bill responsibilities when you suspend service or block a device

Monthly fees for your plan, add-ons, and installment plan continue. Want to cancel a third-party subscription? Find out how to manage mobile purchases and subscriptions

Restoring service

Video

WATCH AND LEARN


Last updated: July 8, 2020

Did you get the help you needed?

Great! We're so glad we could help.

We're sorry that didn't solve your issue.

Thanks for your feedback!


loading...