Learn about account or extra security passcodes

Every AT&T has an account passcode. Wireless accounts can also have the option of using an extra security passcode. Use an account or extra security passcode to confirm it’s you when accessing your account.

If you want to change your passcode, or if you forgot it, you can easily reset it. New passcodes are four to eight digits. They should avoid 3 or more sequential or identical numbers, like 1234 or 1111.


Have extra security turned on for your wireless account? First, sign in to your AT&T account. Then, select Get new passcode link. Follow the directions to change your passcode.

You can add a wireless extra security passcode for wireless accounts that haven’t been combined with your AT&T Internet or U-verse® TV account.


FYI: Business accounts don’t have this option.

You can turn off the extra security requirement. When you sign in, enter your wireless extra security passcode. Then, check Turn off extra security.

Or you can skip the wireless passcode requirement at sign-in if you have other accounts linked to your ID. Just check Skip passcode and don’t manage this account today to sign in. You’ll only be able to manage non-wireless accounts.

FYI: AT&T Fiber for Business can’t turn off the passcode requirement.