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Learn more about who can access your AT&T Internet or U-verse TV account online and at an AT&T store.
User permission levels | |||
Task | Primary access (online)1 | Secondary access (online)1 | |
Make account updates | Ask general account questions | X | X |
Enroll in AutoPay | X | X | |
Enroll in Paperless Billing | X | X | |
View Phone and Internet usage details | X | X | |
Control account access | Resolve my AT&T registration issues | X | X |
Add or remove a person's secondary access | X | ||
Give your primary access to a secondary and change yourself to a secondary user | X | ||
Make plan updates | Change your plan | X | X |
Add or remove TV channels/packages | X | X | |
Perform billing tasks | Make payments | X | X |
Set up recurring payments | X | X | |
Schedule a payment | X | X | |
See total account balance | X | X | |
View payment history | X | X | |
View and print reports on usage and trends | X | X | |
Make profile updates | Change billing address | X | X |
Update contact phone numbers | X | X | |
Add email addresses | X | X | |
Opt in or out of certain automated messaging | X | X |
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