User permissions for managing your account

To understand the chart below, learn about:

• Who can manage your account online
• Subaccounts with ordering permission

This table shows the user permissions for the main functions on your AT&T Internet or U-verse TV account. Keep in mind, AT&T Wireless primary account holders and authorized users can add AT&T Internet service to their account.

User permission levels
Task		Primary access (online)1	Secondary access (online)1
Make account updates	Ask general account questions	Yes	Yes
	Sign up for AutoPay	Yes	Yes
	Sign up for paperless billing	Yes	Yes
	View phone and internet usage details	Yes	Yes
Control account access	Fix my AT&T registration issues	Yes	Yes
	Add or remove a person's secondary access	Yes
	Give your primary access to a secondary and change yourself to a secondary user	Yes
Make plan updates	Change your plan	Yes	Yes
	Add or remove TV channels or packages	Yes	Yes
Perform billing tasks	Make payments	Yes	Yes
	Set up recurring payments	Yes	Yes
	Schedule a payment	Yes	Yes
	See total account balance	Yes	Yes
	View payment history	Yes	Yes
	View and print reports on usage and trends	Yes	Yes
Make profile updates	Change billing address	Yes	Yes
	Update contact phone numbers	Yes	Yes
	Add email addresses	Yes	Yes
	Opt in or out of certain automated messaging	Yes	Yes

See all important details