User permissions for managing your account

To understand the chart below, learn about:

• Who can manage your account online
• Subaccounts with ordering permission

This table shows the user permissions for the main functions on your AT&T Internet or U-verse TV account. Keep in mind, AT&T Wireless primary account holders and authorized users can add AT&T Internet service to their account.

User permission levels
Task		Primary access (online)1	Secondary access (online)1
Make account updates	Ask general account questions	X	X
	Sign up for AutoPay	X	X
	Sign up for paperless billing	X	X
	View phone and internet usage details	X	X
Control account access	Fix my AT&T registration issues	X	X
	Add or remove a person's secondary access	X
	Give your primary access to a secondary and change yourself to a secondary user	X
Make plan updates	Change your plan	X	X
	Add or remove TV channels or packages	X	X
Perform billing tasks	Make payments	X	X
	Set up recurring payments	X	X
	Schedule a payment	X	X
	See total account balance	X	X
	View payment history	X	X
	View and print reports on usage and trends	X	X
Make profile updates	Change billing address	X	X
	Update contact phone numbers	X	X
	Add email addresses	X	X
	Opt in or out of certain automated messaging	X	X

See all important details