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- Support
- Bill & account
- Account access, IDs & passwords
- Permissions & granting access
- User permissions
- User permissions for managing your account
User permissions for managing your account
Learn more about who can access your AT&T Internet or U-verse TV account online and at an AT&T store.
DETAILED INFOUnderstand the different kinds of users
To understand the chart below, learn about:
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User permission chart
This table shows the user permissions for the main functions on your U-verse TV and/or AT&T Internet account.
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| User permission levels | |||
| Task | Primary access (online)1 | Secondary access (online)1 | |
| Make account updates | Ask general account questions | X | X |
| Enroll in AutoPay | X | X | |
| Enroll in Paperless Billing | X | X | |
| View Phone and Internet usage details | X | X | |
| Control account access | Resolve my AT&T registration issues | X | X |
| Add or remove a person's secondary access | X | ||
| Give your primary access to a secondary and change yourself to a secondary user | X | ||
| Make plan updates | Change your plan | X | X |
| Add or remove TV channels/packages | X | X | |
| Perform billing tasks | Make payments | X | X |
| Set up recurring payments | X | X | |
| Schedule a payment | X | X | |
| See total account balance | X | X | |
| View payment history | X | X | |
| View and print reports on usage and trends | X | X | |
| Make profile updates | Change billing address | X | X |
| Update contact phone numbers | X | X | |
| Add email addresses | X | X | |
| Opt in or out of certain automated messaging | X | X | |
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