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Learn more about who can access your AT&T Internet or U-verse TV account online and at one of our stores.
User permission levels | |||
Task | Primary access (online)1 | Secondary access (online)1 | |
Make account updates | Ask general account questions | Yes | Yes |
Sign up for AutoPay | Yes | Yes | |
Sign up for paperless billing | Yes | Yes | |
View phone and internet usage details | Yes | Yes | |
Control account access | Fix my AT&T registration issues | Yes | Yes |
Add or remove a person's secondary access | Yes | ||
Give your primary access to a secondary and change yourself to a secondary user | Yes | ||
Make plan updates | Change your plan | Yes | Yes |
Add or remove TV channels or packages | Yes | Yes | |
Perform billing tasks | Make payments | Yes | Yes |
Set up recurring payments | Yes | Yes | |
Schedule a payment | Yes | Yes | |
See total account balance | Yes | Yes | |
View payment history | Yes | Yes | |
View and print reports on usage and trends | Yes | Yes | |
Make profile updates | Change billing address | Yes | Yes |
Update contact phone numbers | Yes | Yes | |
Add email addresses | Yes | Yes | |
Opt in or out of certain automated messaging | Yes | Yes |
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