User permissions for managing your account

Learn more about who can access your AT&T Internet or U-verse TV account online and at an AT&T store.

DETAILED INFO

Understand the different kinds of users

To understand the chart below, learn about:

This table shows the user permissions for the main functions on your U-verse TV and/or AT&T Internet account.

User permission levels
Task		Primary access (online)¹	Secondary access (online)¹
Make account updates	Ask general account questions	X	X
	Enroll in AutoPay	X	X
	Enroll in Paperless Billing	X	X
	View Phone and Internet usage details	X	X
Control account access	Resolve my AT&T registration issues	X	X
	Add or remove a person's secondary access	X
	Give your primary access to a secondary and change yourself to a secondary user	X
Make plan updates	Change your plan	X	X
Make plan updates	Add or remove TV channels/packages	X	X
Perform billing tasks	Make payments	X	X
	Set up recurring payments	X	X
	Schedule a payment	X	X
	See total account balance	X	X
	View payment history	X	X
	View and print reports on usage and trends	X	X
Make profile updates	Change billing address	X	X
	Update contact phone numbers	X	X
	Add email addresses	X	X
	Opt in or out of certain automated messaging	X	X

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