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Find lost or stolen device

Before you suspend your service, learn how to try and find a lost or stolen phone or tablet.

Quick AnswerQUICK ANSWER
How do I find my lost or stolen device?
Use your device’s built-in Global Positioning System (GPS), or use AT&T or third-party locator apps and add-ons. The apps or add-ons must have been activated before your device was lost or stolen.
  1. Sign in to the account associated with your device or app.
  2. Follow the prompts to locate or call the device.
INSTRUCTIONS & INFO

Ways to locate your device

Use your device's GPS.1 Or, use an AT&T or third-party app or add-on.2  

To find your device:
  1. Sign in to the account associated with your device or activated app or add-on:
  2. Follow the prompts to call the device or find it using GPS.1

Check out our interactive Device Support security tutorials.

What to do if you can’t find your device

Be sure to:
  • Lock or wipe your device using an activated AT&T or third-party app or add-on2 that was activated before the device was lost or stolen.
  • Suspend service and block your device from our network if it's stolen.
  • Change your passwords for other accounts on your device. This includes your Apple® ID, Facebook®, and email accounts.
  • Report any credit cards saved on your device as lost.

See all important details
Last updated: June 23, 2021

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