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Update contact email for your user ID

Keep your contact email up to date in myAT&T so you don’t miss online payment receipts or other notices.

DETAILED STEPS

Learn how to update your email address

  1. Go to Profile and then Contact info.
  2. Select the Email tab.
  3. In the User ID (formerly AT&T Access ID) email section, select Edit.
  4. Enter the email and select Save.

Update your billing contact email separately

  • The email address for your user ID works differently from your billing contact email. Receipts for online payments go to your user ID email. All other billing info, including paperless bills and receipts for payments not made online, goes to your billing contact email. 
  • Learn how to update the billing contact info for each of your AT&T accounts.

Assign a wireless number to your user ID

Have a wireless account? If so, you can assign your wireless number to your user ID so you can recover your user ID or reset your password by text if you ever forget them. Learn how to manage the wireless number for your user ID.

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Community forums

Have questions about your Bill & account service? Explore our community forums for answers.

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