Deals
iPhone deals
Samsung Galaxy deals
Gift Ideas
Business employee
55+
Military
First responders
Nurses & physicians
Teachers
Union
Credit card
&More Benefits
Explore wireless
Plans & prices
Phones & devices
Upgrade
Bring your own
Add a Line
Switch and save
Trade in your device
International options
Shop new iPhones
iPhone 16
Samsung Galaxy S25
Why AT&T Wireless
Wireless help
More resources
Explore Internet
Plans & prices
Fiber
All-Fi (Wi-Fi)
Check availability
AT&T Internet Air
Moving services
Bundles
Gaming
Home business
Internet help
Internet Speed Test
More resources
Access from AT&T
Explore DIRECTV
TV bundles
DIRECTV help
U-verse help
Explore AT&T PREPAID
Prepaid plans
Phones
Bring your own phone
Prepaid deals
Prepaid account
Activate your service
Lease-to-Own
Home Phone Services
AT&T Phone
AT&T Phone – Advanced
Landline Phone
Lifeline
Phones & accessories
Digital phone help
Landline phone help
Bundles
Internet + DIRECTV
Internet + Wireless
Internet + Phone
Home office
Smart watches & devices
Smart home
In-car Wi-Fi
All accessories
Headphones
Cases
Chargers
Screen protectors
Speakers & smart home
Internet & TV equipment
PopSockets & more
Gadgets & gaming
Accessory deals

Get info about the latest frauds and scams

Defend against scams and social engineering attempts. Plus, find out how to protect yourself from phone and prepaid card scams.

Avoid PIN scams

Find out how scammers are trying to get your one-time PIN to access your accounts.Learn more

Social engineering scams

Social engineers try to trick you into taking a certain action or providing your confidential info. They may contact you by phone, email, text, or direct message on social media.

Here’s how it’s done: Someone contacts you pretending to represent a legitimate company you might normally do business with. They may ask for info such as your Social Security number, password, or credit card number "to verify your account.”

If you suspect a social engineering scam:

Tip: If you think you might have shared your AT&T wireless account info with a scammer, learn how to change or reset your passcode and review other security options for your account.

Prepaid card scams

This type of scam happens when someone calls and pretends to represent a company you might normally do business with. The caller offers you a tremendous discount on your service.

Here’s the catch - they ask you to use a prepaid credit card or retail gift card to prepay for service. The scammer might even give you a toll-free callback number for making the payment.

If you suspect a prepaid card scam:

Last updated: April 17, 2025

Browse topics

Did you get the help you needed?


Did you get the help you needed?