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Face ID for myAT&T

Learn how Face ID gives you quick access to your account information for iPhone X only. Find out how to add this feature to our app for iOS.


Enable our app to use Face ID

  1. Make sure Face ID is already set up on your device.
  2. Open the myAT&T app.1
  3. Tap Manage app settings.
  4. Turn on Face ID. This setting only appears on compatible devices.
  5. Follow the prompts to complete the process.

Note: Face ID and other facial recognition technologies are merely used as a lock to get into the app itself. The myAT&T app1 still requires your ID and password, which must be saved on your device in order for Face ID to work with the app.

Learn more about Face ID

  • Face ID must be already enabled on your device in order to use it in the myAT&T app.1
  • You can disable Face ID for the myAT&T app1 by using Manage app settings
  • AT&T does not store your unique facial information in the myAT&T app.1 We use the function that is included on your device.
See all important details

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