Face ID and other facial recognition technologies are used as a layer of security for the app itself. The myAT&T app1
still requires your user ID and password, which must be saved on your device for Face ID to work.
- Make sure Face ID is already set up on your device.
- Open the myAT&T app.1
- Tap Manage app settings.
- Turn on Face ID. This setting only appears on compatible devices.
- Follow the prompts to complete the process.