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Learn about trusted sign-in locations

We may send you a code to make sure it’s you if we don’t recognize that you’ve signed in from this browser or device before.

DETAILED INFO

How we make sure it’s you signing in

We’ll send a one-time verification code to your AT&T wireless number. Once you’ve confirmed, we’ll remember you’ve signed in from this browser or device.

Heads up: We’ll never call, email, or text you to ask for this code.

We’ll make sure it’s you again whenever you:
  • Clear your cookies
  • Sign in from a different browser or device
  • Sign in with a different user ID
  • Forget and reset your password

Helpful tips

  • Don't want us to remember your browser or device as a trusted sign-in location? Just uncheck Trust this browser or device. For example, you can uncheck it if you’re on a public computer or shared device.
  • The verification code is different from your sign-in password and your wireless security passcode.
  • Be sure to keep your contact info up to date on your profile in myAT&T.

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Community forums

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