If you have an installment agreement
The remaining unpaid installment balance is due immediately when you cancel the line linked to the agreement. This includes accessory installment agreements.1
Learn how to pay off an installment agreement
If you don't have an installment agreement
You'll have to pay an Early Termination Fee (ETF) if you cancel before the end of your service commitment. We prorate your ETF for each full month you complete. Find out how to estimate your ETF
if it applies.
If you activated a device within the last 14 days
- You can find out how to return your device and cancel service on the AT&T Wireless Return Policy page.
- If you placed an online order, you don’t have to pay a restocking fee for returns that fall under the 14-day return policy. Did you pick up an online order in store? Go to a company-owned retail store to have the restocking fee waived. Fee waiver is subject to change.
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Eligible AT&T wireless, TV, and internet customers only.