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Customize data and talk usage alerts

Find out about the different types of notifications that help you track your wireless use and prevent overages.


ArticleINSTRUCTIONS & INFO

How to edit usage alerts

  1. Go to Profile, and then select Communication preferences.
  2. If you have multiple accounts, select Wireless from the dropdown.
  3. Choose the type of alert you want to manage, and then select Edit.
  4. Use the toggle to turn the alert on or off, and to let us know who we should notify.
  5. Select Save.
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Data usage alerts info

Current AT&T unlimited plan
These plans include AT&T Unlimited EliteSM, AT&T Unlimited ExtraSM, or AT&T Unlimited StarterSM.
  • AT&T may temporarily slow speeds if the network is busy.
    • For Unlimited Elite, this happens when you go over 100GB of data use per line in a month.
    • For Unlimited Extra, this happens when you go over 50GB of data use per line in a month.
    • If you have Unlimited Starter, it can happen anytime.
    • Additional usage, speed, and other restrictions apply.
  • If you have Unlimited Elite or Unlimited Extra, we'll send a text alert to each phone that shares your data when you've reached 75% of the 100GB or 50GB data threshold. This means 75GB for Unlimited Elite or 37.5GB for Unlimited Extra.

Retired AT&T unlimited plan
  • AT&T Unlimited &MoreSM Premium: After 22GB, AT&T may temporarily slow data speeds if the network is busy.
  • AT&T Unlimited &MoreSM: AT&T may temporarily slow speeds if the network is busy.
  • AT&T Unlimited® : After 22GB, AT&T may temporarily slow data speeds if the network is busy.
  • AT&T Unlimited ChoiceSM or AT&T Unlimited PlusSM: After 22GB, AT&T may temporarily slow data speeds if the network is busy.
  • AT&T Unlimited Plus EnhancedSM: After 22GB, AT&T may temporarily slow data speeds if the network is busy.
  • AT&T Unlimited Choice EnhancedSM: AT&T may temporarily slow speeds if the network is busy.

Mobile Share® plan
  • You'll get an alert when you use 75% and 100% of your data allowance.
  • Your data speeds may slow if you go over your plan’s data limit.
  • Each phone that shares data will get the alert.

Older plan that doesn't include unlimited data
  • If you go over your data limit and we add data, you'll get automatic alerts when you reach 75% and 100% of the new total data limit.
  • Learn how we bill wireless usage
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Info about talk usage and other types of alerts

Talk usage alerts
You'll get a text alert before you use all your domestic talk minutes if you have any Rollover Minutes®. You may get more alerts if you keep using talk minutes after going over your limit.

Pay-per-use messaging and data alerts
Some older text and data plans bill a pay-per-use rate for every message or data session used. If you have one of these plans, we’ll send you an initial text message or email alert when you reach $20 in overage charges. You may get other overage alerts depending on your plan.

International alerts
Traveling internationally? Learn about the international alerts you may get.

Older messaging and data plan alerts
If you have an older plan we don’t offer anymore, you’ll get text alerts before you go over your monthly message or data limit. We’ll also send you alerts once you’ve reached your limit.
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