How to update your profile info for DIRECTV STREAM

Sign in to keep your DIRECTV STREAM profile such as contact email and billing information current, so you don’t miss monthly payment reminders and more.
DETAILED STEPS

Update your DIRECTV STREAM profile

  1. Log in to your DIRECTV STREAM online account.
  2. Go to Account Profile.
  3. Select Profile.
  4. Select Change next to Recovery email, phone number, etc.
  5. Follow the prompts to complete.

Update your Billing & Payment information

This section allows you to update your billing information including credit card update and billing address. If you are moving your DIRECTV STREAM service, follow the steps below to change the service address.

  1. Log in to your DIRECTV STREAM online account.
  2. Go to Billing & Payments.
  3. Scroll down to My Payment Info.
  4. Select Change, to update your credit card information and Billing address.
  5. Click Save.

Update your Shipping address

This section allows you to update the shipping address for an item you are ordering.

  1. Log in to your DIRECTV STREAM online account.
  2. Go to Overview.
  3. Under My Streaming Devices, select Manage.
  4. Choose the device and payment.
  5. Select Change shipping address, to update the shipping address.

Tip: Changes may not be visible in your DIRECTV STREAM account until the next day.

Last updated: February 1, 2024

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