Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

AT&T convenience fees

Learn about convenience fees.

About convenience fees

A convenience fee is a fee charged to a customer as a result of the customer paying his or her bill by talking to an AT&T service representative (either over the telephone or in a retail store) or a fee charged by a vendor (not AT&T) at an authorized payment location.

Payments made online through myAT&T, or through the interactive voice response phone system, or payments made through U.S. mail do not result in the assessment of a convenience fee.

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!

Community forums

Have questions about your Bill & account service? Explore our community forums for answers.