Learn how to manage online access to an account and the difference between primary and secondary access.
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|Task||How to add or remove access||Who can make the change||Additional information|
|Offer someone secondary online access||Select Offer Others Account Access.||Primary only||Choose the wireless number or email of someone on the account. Or specify an email for anyone not on the account. The person will receive a text or email offering access.|
Remove someone’s secondary access
|Select Remove User.||Primary only||This removes the ability of that user to manage the account online.|
|Give your primary access to a secondary||Select Transfer access beside the secondary user’s name.||Primary only||This option swaps access to make the primary a secondary and vice versa. After the transfer, only the new primary can control who has online access to the account.|
|Remove (un-link) the account from the Access ID you’re signed in with.||Select De-Link Account.||Primary or Secondary||After doing this, you won’t be able to manage the account online.|
|Change your secondary online access to primary||Select Get Primary Online Access.||Secondary only||This can only occur if there is no primary for the account and you indicate you're the account owner, meaning your name is on the bill.|
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