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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [Wireless](https://www.att.com/support/wireless/) # Activate and use your device Learn how to get your device running on our network. It can be one you bought from us or a compatible, unlocked device you already own. * * * eSIMeSIMPhysical SIMPhysical SIM Do you need to activate an eSIM for AT&T WirelessSM? Make sure your device is on an active plan, then download the eSIM over Wi-Fi®. 1. Turn your device on. 2. Follow the prompts on your device. Want detailed steps for your device? [Get eSIM download instructions](https://www.att.com/help/wireless/esim-get-started.html "Link opens in new window") __Get more info__ If you're looking to: - Transfer your number from another provider: Go to [att.com/activatenow](https://www.att.com/activations/activateWireless "Link opens in new window") before you turn on your phone. - Bring your device to AT&T: [Request a new eSIM](https://www.att.com/buy/byod/ "Link opens in new window") - Activate an eSIM on an AT&T Prepaid® device: [Contact us](https://www.att.com/support/contact-us/prepaid "Link opens in new window") Many devices use a physical SIM card that is already inserted in the device. If you use a different SIM, you might not be able to access our wireless network or use all our network features. If your SIM isn’t already inserted, learn how to put it in. 1. Go to [Device Support](https://www.att.com/device-support/index/9004941 "Link opens in new window"). 2. Choose your device. 3. Scroll to Getting started and select __Hardware & phone details.__ 4. Choose __Insert or remove SIM card__ and follow the steps. Is this a device upgrade or number transfer? If so, you’ll have to activate your new SIM. [Let's activate it now](https://www.att.com/help/wireless/get-started/ "Link opens in new window") Have a new phone and a new number? You’re likely already activated. Turn on your device and make a test call. If you can’t make a call, [activate your device](https://www.att.com/help/wireless/get-started/ "Link opens in new window"). * * * ## FREQUENTLY ASKED QUESTIONS [Expand All](https://www.att.com) * * * Can I set up a device if I didn’t buy it from AT&T? Yes, you can bring a device that you bought somewhere else. It must be unlocked and compatible with our wireless network. Not sure if your device is compatible? [Check your device (PDF, 647KB)](https://www.att.com/scmsassets/support/wireless/devices-working-on-att-network.pdf "PDF opens in new window") We can help set up your device. Choose your plan type to get started: - [AT&T Wireless plan](https://www.att.com/support/article/wireless/KM1018340/ "Link opens in same window") - [AT&T Prepaid plan](https://www.att.com/support/article/wireless/KM1022854/ "Link opens in same window") Can I activate an AT&T Certified Pre-Owned phone online? Yes, if you’re: - Setting up a new account - Adding a line to a current account - Replacing a phone on an existing account Ready to go? [Start activation](https://www.att.com/checkmyorder/activations/activateDevice.rt "Link opens in new window") Can I activate my device while I’m traveling outside the country? No. You have to connect to the AT&T network to activate your device. You can’t activate it when you’re out of the country. * * * Last updated: August 19, 2025 * * * ## Browse topics Activation & setup International Plans & features Learn how to activate a device, unlock a SIM or device, use Wi-Fi, or explore coverage. Setup Wi-Fi, hotspots & network ### Did you get the help you needed? 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[Cell phone deals](https://www.att.com/deals/cell-phone-deals/) - [iPhone deals](https://www.att.com/deals/iphone-deals/) - [Samsung deals](https://www.att.com/buy/phones/browse/samsung_hasdeals/) - [Phone and internet bundle deals](https://www.att.com/bundles/internet-wireless/) - [Credit card discount](https://www.att.com/deals/att-points-plus-citi/) - [Free phone deals for new customers](https://www.att.com/buy/phones/browse/free/) Shop cell phones by brand - [New Apple iPhones](https://www.att.com/buy/phones/browse/apple/) - [New Samsung Galaxy phones](https://www.att.com/buy/phones/browse/samsung/) - [New Google Pixel phones](https://www.att.com/buy/phones/browse/google/) - [New Motorola Moto phones](https://www.att.com/buy/phones/browse/motorola/) - [New Sonim phones](https://www.att.com/buy/phones/browse/sonim/) Tablets & Watches - [New Apple iPad](https://www.att.com/buy/tablets/browse/apple/) - [New Samsung Galaxy Tab](https://www.att.com/buy/tablets/browse/samsung/) - [New Apple Watch](https://www.att.com/buy/wearables/browse/apple/) - [New Samsung Galaxy Watch](https://www.att.com/buy/wearables/browse/samsung/) - [New Google Pixel Watch](https://www.att.com/buy/wearables/browse/google/) - [New Kids Smart Watch](https://www.att.com/buy/wearables/att-amigo-jr-watch.html) Accessories by Brand - [Apple accessories](https://www.att.com/buy/accessories/browse/all/apple/) - [AT&T accessories](https://www.att.com/buy/accessories/browse/all/att/) - [Samsung accessories](https://www.att.com/buy/accessories/browse/all/samsung/) - [Otterbox phone cases](https://www.att.com/buy/accessories/browse/cases/otterbox/) - [Beats headphones](https://www.att.com/buy/accessories/browse/headphones/beats/) Resources - [Bundle internet and wireless](https://www.att.com/bundles/) - [What is Internet Air?](https://www.att.com/internet/what-is-internet-air/) - [How to use your phone internationally](https://www.att.com/wireless/how-to-use-your-cell-phone-internationally/) - [What is fiber internet?](https://www.att.com/internet/what-is-fiber-internet/) - 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