Go to the Service/network issue section and choose the option you're having trouble with (for example: Internet or Phone calls).
Follow the prompts to get step-by-step help.
Report network issues
Use the AT&T Mark the Spot app to give us feedback about your network issues. We realize you can't report network issues from the app without wireless service. But you can use Wi-Fi® or mark the place on the map and report the issue when you have service again.
Don't have AT&T Mark the Spot yet? It's free to download for: