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Find the minimum equipment required for internet service

Find out if you have what you need for the best internet experience.


DETAILED INFO

Minimum system requirements

Make sure you have this equipment to use our internet service:
  • Computer: Should meet the recommended system requirements for your internet service.
  • Wi-Fi® gateway or AT&T-compatible DSL modem: These devices get your computer online. With a Wi-Fi, Ethernet, or USB connection, your home computers can securely connect to and share your internet.
  • Line filters: They connect to your phone jacks if you have DSL service.
Important: These factors can also affect your internet speed:
  • Number of devices connected to the internet
  • Computer processor type, memory (RAM), or hard drive
  • Other connected devices between your computer and the gateway or modem
  • Number of programs in use on your computer at the same time
  • Browser types and plug-ins
  • Network congestion
Learn more about internet speeds.

AT&T Internet system requirements

Internet 5000

Minimum Connectivity Requirements
EquipmentWindowsTMMacintosh®
Network interface card (NIC), network adapter, or USB 3.2 Gen 1 (USB-C) / Thunderbolt 3 or greater to external network adapter5 Gigabit Ethernet5 Gigabit Ethernet
Wired Ethernet connectionCat6 / Cat6a Ethernet cable connected to the blue Ethernet port on your gatewayCat6 / Cat6a Ethernet cable connected to the blue Ethernet port on your gateway

Recommended System Requirements
EquipmentWindowsMacintosh
ProcessorIntel® Core i7 or greater, 8 cores

AMD Ryzen 7 or greater, 8 cores
Mac Pro® (2019)
iMac (2017)
MacBook Pro® (2019)
MacBook Air (2020)
Mac mini (2018)
Operating systemWindows 10TMMac OS® X 10.9
Disk space2GB of free space2GB of free space
Memory8GB RAM (system memory)16GB RAM (system memory)

Internet 2000

Minimum Connectivity Requirements
EquipmentWindowsMacintosh
NIC, network adapter, or USB 3.2 Gen 1 (USB-C) / Thunderbolt 3 or greater to external network adapter2.5 Gigabit Ethernet2.5 Gigabit Ethernet
Wired Ethernet connectionCat5e / Cat6 Ethernet cable connected to the blue Ethernet port on your gatewayCat5e / Cat6 Ethernet cable connected to the blue Ethernet port on your gateway

Recommended System Requirements
EquipmentWindowsMacintosh
ProcessorIntel® Core i5 or greater, 4 cores

AMD Ryzen 5 or greater, 6 cores
Mac Pro® (2019)
iMac (2017)
MacBook Pro® (2019)
MacBook Air (2020)
Mac mini (2018)
Operating systemWindows 10TMMac OS® X 10.9
Disk space2GB of free space2GB of free space
Memory8GB RAM (system memory)16GB RAM (system memory)

Internet 100 - Internet 1000

Minimum Connectivity Requirements
EquipmentWindowsMacintosh
(NIC) or network adapterGigabit EthernetGigabit Ethernet
Wired Ethernet connectionCat5e / Cat6 Ethernet cableCat5e / Cat6 Ethernet cable

Recommended System Requirements
EquipmentWindowsMacintosh
ProcessorIntel® Dual CoreTM i5 or greaterMac Pro® with Eight Core i7
MacBook Pro® 2013 with i7
Operating systemWindows 7 / 8TM - 64-bit, Windows 10TMmacOS® X 10.9
Disk space2GB of free space100MB of free space
Memory8GB RAM (system memory)16GB RAM (system memory)

Internet 75

Recommended System Requirements
EquipmentWindowsMacintosh
ProcessorIntel® Core i5 or aboveIntel® Core i5 or above
Operating systemWindows 7 / 8 - 32 / 64-bit, Windows 10TMmacOS® X 10.6 or greater
Disk space2GB of free space100MB of free space
Memory4GB RAM (system memory)4GB RAM (system memory)
NIC or network adapterGigabit EthernetGigabit Ethernet
Wired Ethernet connectionCat5e / Cat6 Ethernet cableCat5e / Cat6 Ethernet cable

Internet 45 - Internet 50

Recommended System Requirements
EquipmentWindowsMacintosh
ProcessorIntel® Core i5 or aboveIntel® Core i5 or above
Operating systemWindows VistaTM, Windows 7 / 8 - 64-bit, Windows 10TMmacOS® X 10.6 or greater
Disk space2GB of free space100MB of free space
Memory4GB RAM (system memory)4GB RAM (system memory)
NIC or network adapterGigabit EthernetGigabit Ethernet
Wired Ethernet connectionCat5e / Cat6 Ethernet cableCat5e / Cat6 Ethernet cable

Internet Basic - Internet 25

Minimum System Requirements
EquipmentWindowsMacintosh
Processor1GHz 32-bit (x86) or 64-bit (x64) processorPowerPCTM (G3, G4, G5, iMac®)
Operating systemWindows 2000TM, Windows XPTM, Windows VistaTM (32- & 64-bit), Windows 7 (32- & 64-bit), Windows 8, Windows 10TMmacOS® 9 to OS X 10.6 (also known as Snow LeopardTM) excluding 10.0 (also known as Puma)
Disk space2GB of hard drive capacity (if you want all accompanying software)100MB of free disk space
Memory1GB RAM (system memory)512MB RAM (system memory)

Fixed Wireless and DSL Internet minimum system requirements

  • 1GB of memory (RAM): For the best high-speed experience, we recommend at least 1GB of memory.
  • Ethernet port: An Ethernet port looks like a wider and bigger phone jack port. If you don't have an Ethernet port on your computer, you must install a 10 Base-T Ethernet NIC card.

Fixed Wireless and DSL Internet services

Minimum System Requirements 
Operating SystemMemory (RAM)Processor SpeedFree Disk SpaceHome Networking Interface
Windows 81GB1GHz or faster125MBAvailable Ethernet port
Windows 71GB1GHz or faster125MB
Windows Vista512MB800MHz or faster125MB
Windows XP128MB300MHz or faster100MB
macOS 10.3 and above128MBPower Mac or faster100MB

You only need a CD-ROM drive if you bring your own modem.

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Community forums

Have questions about your Internet service? Explore our community forums for answers.

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