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Change your service

Find out how to upgrade, downgrade, or combine your services, including plans, packages, channels, and more.

ArticleINSTRUCTIONS & INFO

Make service changes

Want the convenience of managing your account on-the go? Get the myAT&T app. Text and data rates may apply for download and use.
  1. Go to your Account overview.
  2. If you have more than 1 account, choose the one you want to change. 
  3. Select Change or manage my plan.
  4. Do one of the following:
    • View your current plan or package
    • Change plan or channels
  5. Follow the prompts to finish up.

Note: Plans are subject to availability in your area.
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Service-specific info about changing a plan or package

Have U-verse TV? 
Learn how to upgrade your packages or add premium channels with the TV Account Manager.

Want to change your DIRECTV® channel lineup?  
Find out how to add or remove premium channel packages.

Want to explore Home phone – Landline options?
Learn how to change your home phone calling plan or features.

Have DSL
If you want to downgrade service, contact us.

Ready for a wireless change?
Learn how to compare wireless plans.
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Combine services and save

Already have multiple AT&T services or looking to add another to your account? Find out which offers are available in your area. Check offer eligibility now.

You matter to us

Thinking about adding something new? Smart move. The more products and services you have, the more exclusive AT&T THANKS® benefits you’ll get. You’ll also enjoy insider access to all kinds of special events. It’s just our way of showing how much we appreciate you. Check out all the special benefits you can enjoy now and in the future.

Eligible AT&T wireless, TV, and internet customers only. Learn more about the AT&T THANKS program.
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Looking for more info?

Move your AT&T service to a new address
Update billing contact info for your accounts
Cancel your service

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