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[Home](https://www.att.com/) 2. [Support](https://www.att.com/support/) 3. [AT&T Internet](https://www.att.com/support/internet/) # Keep your computer running smoothly If your computer is running slower than normal, we can help. Try our tools and tips for cleaning things up. * * * ## Get help with slow browsing Our internet support can run service checks, test your internet speed, restart your Wi-Fi® gateway, and more. Sign in with your AT&T ID and password for personalized help.[Fix it now](https://www.att.com/internetsupport) * * * ## Cleanup tips for your computer Try these tips to help your computer's performance. - Uninstall programs and applications you don’t use. They can slow down your computer by running in the background. - Delete unnecessary music, video, and picture files from your computer. These types of files usually take up more space on your hard drive than others. - Clear your cookies and cache. This cleans out your computer's temporary internet files, helping it run closer to maximum capacity. Clearing your computer's cache may help speed up your web surfing experience. - Give your computer a check-up with AT&T AntiVirus Plus - Powered by McAfee. This download will help prevent viruses, spyware, and hackers. - Check your computer manufacturer's website for more info. - Run a disk cleanup to free up space on your hard drive if you have Windows. ## Troubleshoot from your TV If you have U-verse® TV service, you can try our Troubleshoot & Resolve tool right from your TV. From your U-verse remote control: 1. Press __Menu__. 2. Use the right arrow to scroll to __Help__. 3. Use the down arrow to scroll to __Troubleshoot & Resolve__, then press __OK__. 4. Use the right arrow to scroll to __Internet__, then presss __OK__. 5. Follow the prompts on your TV. ## Additional help - [Learn how to clear your cookies, cache, and history to keep your internet browser running smoothly](https://www.att.com/support/article/dsl-high-speed/KM1010153/ "Link opens in same window") - [Find out how AT&T AntiVirus Plus can help keep you and your computer protected](https://www.att.com/support/article/dsl-high-speed/KM1010110/ "Link opens in same window") Last updated: March 10, 2025 * * * ## Browse topics Connections, browsing & security Installation & order status Troubleshooting & repair Wi-Fi gateways & equipment Learn about internet and Wi-Fi connections, tools, and security. Advanced information Apps & tools Home network & Wi-Fi gateway connections Security & safety Web browsing & internet speeds ### Did you get the help you needed? 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