Hide Wi-Fi info
Important: Before following these steps, be sure to store your Wi-Fi network name and password in a safe location. You’ll have to manually enter them after your network name is hidden. Then, choose your equipment type to get detailed instructions.
- Go to your gateway settings.
- Enter the Modem Access Code found on your Wi-Fi gateway.
- Select Home Network.
- In the Wireless area, select On from the Hide SSID drop-down.
- Select Save.
MAC address filtering
Set up your All-Fi Hub so that it only connects to devices by MAC address. This makes your connections more secure. When you turn on MAC address filtering, only devices that you select can connect to your network.
FYI: Make sure you have the MAC address for each device you want to access your Wi-Fi home network. Every device will have its own process to find its MAC address. Check your service documentation or manufacturer’s website for detailed instructions.
- Go to your gateway settings.
- Enter the Modem Access Code found on the side of your gateway.
- Select Home Network, then Mac Filtering.
- Open the MAC Filtering Type dropdown, then select Enabled.
- In Mac Filter Entry, either:
- Select your devices’ MAC addresses
- Enter the MAC address in the Manual Entry field
- Select Add and then Save.
Port forwarding
Important: Use port forwarding with caution. It may allow others to access devices in your home without your knowledge.
To open a port for user-defined applications:
- Go to your gateway settings.
- Select the Firewall tab.
- Enter the Device Access Code found on the side of your gateway.
- Select NAT/Gaming. If you get a warning message, restart your Wi-Fi gateway. Then, continue with these steps.
- Select Continue.
- From Service, select the application for port forwarding. If your application isn't in the list, or you're setting up port forwarding for a device:
- Select Custom Services.
- Enter the name for the application or device In Service Name.
- Enter the port(s) you wish to open for Global Port Range.
It's recommended to create a separate service entry for each port as opposed to using a port range. In this case, the port number should be the same in the Global Port Range fields. - Enter the port number used for the first Global Port Range section in Base Host Port.
- Select the appropriate Protocol from the drop-down for the application or device you're adding.
- Select Add. Repeat as needed for additional applications and devices.
- When all applications or devices have been added, select Return to NAT/Gaming. Your new applications or devices will display in the Applications list.
- From Needed by Device, select the device name or IP address of the device to open the port.
- Select Add.
- When your selections display in Hosted Applications, select Save.

