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* * *
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# Learn about your 2Wire 2701
Get details on using your 2Wire 2701 to connect to the internet and find help for common issues.
* * *
You’re viewing instructions for
Internet equipment
2Wire
2701 HGV-B (Black)
KM1010308-slctrgrp\_2w2701hgvb
* * *
Status lightsStatus lightsWi-Fi infoWi-Fi infoAdvanced settingsAdvanced settings
Every light on your 2Wire 2701 has a meaning. Learn what each light means and how to use them to troubleshoot network problems.
### Power light
- __Green (solid):__ Power is on.
- __Red (solid):__ Power on or self-test failed, or the gateway has malfunctioned.
- __Off:__ Power is off, or gateway isn’t getting power.
### Ethernet light
- __Green (solid):__ A computer or device is connected to an Ethernet port.
- __Green (flashing):__ There’s activity from a device connected to an Ethernet port.
- __Off:__ Nothing is connected to an Ethernet port, or the gateway is off.
### Wireless light
- __Green (solid)__: A computer or device is connected by Wi-Fi® to the gateway.
- __Green (flashing):__ There’s activity from a device connected through Wi-Fi.
- __Off:__ Nothing is connected by Wi-Fi or the gateway is off.
### DSL light
- __Green (solid):__ Gateway is connected to DSL.
- __Green (flashing):__ Gateway is attempting to sync with DSL.
- __Red (solid):__ Gateway failed to sync three times. Possible hardware failure. Contact tech support.
- __Off:__ No DSL signal or gateway is off.
### Internet light
- __Green (solid):__ Gateway is connected to the internet.
- __Green (flashing):__ Gateway is connected to the internet, and data traffic is passing through it.
- __Red (solid):__ Gateway can’t connect to the internet.
- __Off:__ Gateway cannot connect to the internet.
### Find Wi-Fi info
Get your Wi-Fi® name and password to connect devices to your network. Look for a sticker with your Wi-Fi name and password.
### Manage Wi-Fi security
Your Wi-Fi gateway comes with the security On and set to WEP (Wired Equivalent Privacy) by default. If you have changed the security to Off or just want to switch between WEP and WPA (Wi-Fi Protection Access) security, we can help with that.
1. Go to your [gateway settings](http://192.168.1.254/ "Link opens in new window").
2. Select __Home Networks__, then __Edit Settings__ in __Status at a Glance: Wireless Settings__.
3. Make sure __Enable__ is checked.
4. Choose __WPA-PSK__ and __WPA2-PSK__ from the __Authentication__ menu.
5. Select __Use custom pass phrase__.
6. Enter a new __Wi-Fi password__ in the __Key__ field.
- __For 64-bit encryption:__ Enter a 10-digit password of numbers and letters a-f or A-F.
- __For 128-bit encryption:__ Enter a 26-digit password of numbers and letters a-f or A-F.
7. Select __Save__.
Once you have successfully enabled or updated your Wi-Fi network security, you’ll need to connect all your Wi-Fi devices with the new password information.
### Hide Wi-Fi name
__Important:__ Before following these steps, be sure to store your Wi-Fi network name and password in a safe location. You’ll have to manually enter them after your network name is hidden.
1. Go to your [gateway settings](http://192.168.1.254/ "Link opens in new window").
2. Select __Home Networks__ and then __Wireless Settings__.
3. Uncheck the __Enable SSID Broadcast box__ on the __Configure Wireless Network__ screen.
4. Select __Save__.
### MAC address filtering
Set up your Wi-Fi gateway so that it only connects to devices by MAC address. This makes your connections more secure. When you turn on MAC address filtering, only devices that you select can connect to your network.
__FYI:__ Make sure you have the MAC address for each device you want to access your Wi-Fi home network. Every device will have its own process to find its MAC address. Check your service documentation or manufacturer’s website for detailed instructions.
1. Go to your [gateway settings](http://192.168.1.254/ "Link opens in new window").
2. Select __Home Network__, then __Wireless Settings__.
3. Choose __Edit Mac Filtering__ in __Configure Wireless Network__.
4. Check __Enable__.
5. Enter the MAC address for each device you wish to allow network access and select __Add to List__.
6. Select __Save__.
### Port forwarding
When you set up port forwarding, you set up rules to tell the gateway to route data sent or received on a port to a specific IP address on your home network.
__Important:__ Use port forwarding with caution. It may allow others to access devices in your home without your knowledge.
To open a port for user-defined applications:
1. Go to your [gateway settings](http://192.168.1.254/ "Link opens in new window").
2. Select __Settings__, then __Firewall__.
3. Choose __Applications, Pinholes and DMZ__. If you get a warning message, restart your Wi-Fi gateway. Then, continue with these steps.
4. Find __Select a Computer__ and choose the __device name__ or __IP address__ for the device you wish to open a port for.
5. Look for __Edit firewall settings__ for this computer and select __Allow individual application(s)__.
6. Choose the __application__ from the list and select __Add__ to move it to Hosted Applications. If your application isn't in the list:
- Select __Add a new user-defined application__.
- Enter a __name__ for the application or device in __Application Name__.
- Select the appropriate __Protocol__ button.
- Enter the port(s) you wish to open for __From__ and __To__.
- Leave __Protocol Timeout__ and __Map to Host Port__ blank unless you want to define manually.
- Choose the __Application Type__ you're setting up for port forwarding. If your device or application isn't listed, leave it set at __None (Default)__.
- Select __Add Definition__. Repeat as needed.
- Select __Back__ when all applications have been added. Your new applications will display in the Applications list.
7. Select __Done__ when your selections are in __Hosted Applications__.
Last updated: September 10, 2025
* * *
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