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- Support
- AT&T Internet
- Wi-Fi gateways & equipment
- 2WIRE
- 2Wire 2701
- Gateway status lights - 2Wire 2701
Gateway status lights - 2Wire 2701
Every light on your Wi-Fi gateway has a meaning. Learn what each light means and how to use them to troubleshoot network problems.
You’re viewing instructions for
Modem / gateway
2Wire
2701 HGV-B (Black)
KM1010308-slctrgrp_2w2701hgvb
DETAILED INFOLearn the meaning of your gateway status lights
The following chart explains each status light and what it means.
| Status Light | State | Description |
| Power | Off | Power is off or gateway is not getting power. |
| Solid Green | Power is on. | |
| Solid Red | Power on/self-test failed or gateway has malfunctioned. | |
| Ethernet | Off | There isn’t a cable or device connected by Ethernet to the gateway, or the gateway is off. |
| Solid Green | A device is connected by Ethernet to the gateway. | |
| Flashing Green | There is activity from devices connected to an Ethernet port. The flickering of the light is synchronized to data traffic. | |
| Wireless | Off | No devices are connected wirelessly or gateway is off. |
| Solid Green | A device is connected wirelessly. | |
| Flashing Green | There is activity from devices connected using a wireless connection. The flickering of the light is synchronized to data traffic. | |
| DSL | Off | No DSL signal or gateway is off. |
| Solid Green | Gateway is connected to DSL. | |
| Flashing Green | Gateway is attempting to sync with DSL. | |
| Solid Red | Gateway failed to sync three times. Possible hardware failure. Contact Technical Support. | |
| Internet | Off | Gateway is in bridge mode or is off. |
| Solid Green | Gateway is connected to the internet. | |
| Flashing Green | Internet is connected and data traffic is passing through the gateway. | |
| Solid Red | Gateway cannot connect to the internet. |
Last updated: July 12, 2018
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