Showing Content for | Change your ZIP Code

Enter another ZIP to see info from a different area. X | `>`

!We can't find that ZIP Code. Try again.

Learn about AT&T Internet equipment

Get details about the equipment we use to provide internet to your home.


Wi-Fi gateway

Your Wi-Fi® gateway provides your connection to the internet. It connects from your home to our broadband network. You also get your Wi-Fi connection from the gateway. We provide the gateway when you set up internet at your home. Common Wi-Fi gateway models include: BGW320, BGW210, Pace 5268, NVG599, and NVG589. If you cancel your internet service, you’ll have to return your Wi-Fi gateway.

Good to know: You may have a different Wi-Fi gateway model.

Wi-Fi gateway images

Wi-Fi extender

If you have Extended Wi-Fi Service as a part of your internet plan, we‘ll include an AirTies 4971 Wi-Fi extender. This provides Wi-Fi coverage to hard-to-reach areas in your home. If you cancel your internet, you’ll have to return any AirTies 4971 extenders.
You may also have older models, including the AirTies 4920 or 4921. These were available for purchase and won’t have to be returned.

Wi-Fi extender images

Optical Network Terminal (ONT)

The ONT helps provide internet to your home. It changes fiber light waves back to electrical waves. Then, it converts the waves to an electrical signal over Ethernet line to your Wi-Fi gateway.
We install an ONT when internet is first set up at your home, and it should never be removed. You may find one outside your home or inside your garage, closet, or utility area. The types of ONTs we use include:

Optical Network Terminal (ONT) images

Fiber jack

Our field techs install Fiber jacks when AT&T FiberSM is first installed in your home. This connects to your ONT. It should never be removed.

Fiber jack image

Ethernet jack

Our field techs install Ethernet jacks when your ONT isn’t close to your Wi-Fi gateway. Plug your Wi-Fi gateway into this jack after you have internet service. It should never be removed.

Ethernet jack image

AT&T Branded Jack

Our field techs may install AT&T Branded Jacks when AT&T Copper based Internet is first installed in your home. This connects to your RG. It should never be removed.

Did you get the help you needed?

Great! We're so glad we could help.


We're sorry that didn't solve your issue.


Thanks for your feedback!

Community forums

Have questions about your Internet service? Explore our community forums for answers.