You can find your Wi-Fi name and password on your gateway or on the gateway settings screen. But your gateway label is the quickest way to get default Wi-Fi network info. Changed your Wi-Fi name and password from the default info? You can still get your changed Wi-Fi info from the gateway settings screen.
You’ll find a sticker on the side of your gateway with your original Wi-Fi settings:
- Wi-Fi name is 2WIRE followed by the last three digits of gateway serial number (SN).
- Wi-Fi password is labeled Wireless Network Key. macOS® users may need to enter $ at the beginning of the Wi-Fi password.
Gateway settings screen
You can also get your network info from a device connected to your home Wi-Fi network. This is useful if you or someone else changed your Wi-Fi name or password.
- Go to gateway settings.
- Select Home Network, then Edit Settings.
- For Password, enter System Password from the side of your gateway.
- In Status at a Glance: Wireless Settings, select Edit Settings:
- In Identify Network, check Network Name for your Wi-Fi network name.
- In Wireless Security, look at Custom pass phrase for your Wi-Fi password.