You can find your Wi-Fi name and password on your gateway or on the gateway settings screen. But your gateway label is the quickest way to get default Wi-Fi network info. Changed your Wi-Fi name or password from the default info? You can still get your changed Wi-Fi info on the gateway settings screen.
You'll find a sticker on the side of your gateway with your original Wi-Fi settings:
- Wi-Fi name is labeled Wi-Fi Network Name.
- Wi-Fi password is labeled Wi-Fi Password. macOS® users may need to enter $ at the beginning of the Wi-Fi password.
Gateway settings screen
You can also get network info from any device connected to your home network. This is useful if your Wi-Fi name or password has changed.
With the NVG599, there may be several network names for each 2.4GHz, 2.4GHz Guest, and 5.0GHz band being used. To find this info:
- Go to gateway settings.
- Scroll to Gateway Status.
- Locate Wireless:
- Check Network IDs (SSID) for your Wi-Fi network names.
- Look at Network Keys for your Wi-Fi passwords.