Learn how to add and remove secondary online access or transfer primary online access to your accounts.
|Add or remove online access|
|Task||How to change access||Who can make the change||Additional information|
|Offer someone secondary online access||Select Add secondary users.||Primary only||Choose the wireless number or email of someone on the account. You can also enter an email for anyone not on the account. The person will receive a text or email offering them access to the account.|
|Remove someone’s secondary access||Select the trash can icon next to the name of the person you want to remove.||Primary only||This removes the ability of that user to manage the account online.|
|Give your primary access to a secondary user||Select Transfer primary online access under the secondary user’s name.||Primary only||This option swaps user access. It makes the primary a secondary user, and the secondary a primary. After the transfer, only the new primary user can control who else can manage the account.|
Note: This doesn't apply for U-verse® TV or AT&T Internet®.
Great! We're so glad we could help.
We're sorry that didn't solve your issue.